Pre-Sales Engineer

Introducing Masabi

// At Masabi, we’re driving the fare payment revolution, powering the journeys of millions all over the world. We build fare collection platforms that allow riders to seamlessly buy and present tickets for public transport either on their mobile phones, from a ticket machine, or even by tapping their bank card to travel.

Our Justride platform is used in over 250 locations globally, including some of the largest cities in the world. With our industry-first mobile ticketing SDK, we’ve partnered with large players in the transport space, including Uber, Moovit and Transit.

Your own journey is important to us too. Choosing a role here means joining a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. Here, you’ll find the tools you need to build the career you want. Whether you’re taking the direct route or trying a new path, we’ll support you no matter what.

The Role

As a Pre-Sales Engineer at Masabi, you'll be a vital part of our Pre-Sales team. Your role involves supporting various client-facing teams such as Business Development, Services, Bids, and Partnerships. You'll provide consultancy to our clients regarding the capabilities of our Justride platform, analyse customer requirements, and design high-level solutions.

This position is offered as a 6-month contract with the potential for conversion to permanent employment after the initial 6-month period.

Responsibilities

• Collaborate with client-facing teams to find solutions that align with customer needs and our product capabilities

• Analyse opportunities in detail to understand our customers' environments and requirements, communicating any insights effectively back to our Product team

• Develop technically feasible solutions and ensure they are well-documented in proposals committing to customer deployments

• Ensure continuity from business development to final contract signature by defining clear scopes, robust solutions, and delivery plans

• Assist client-facing teams by providing support in customer presentations and events, including product demos

• Aid Business Development in identifying and qualifying new opportunities and potential solutions

• Work with the Pre-Sales team to improve processes, materials, and organisational knowledge, including creating training materials

• Gather and share market intelligence on trends and competitors

• A high degree of travel may be required to support customer presentations, workshops and events

About You

• Extensive customer-facing experience engaging with large enterprise or government organisations

• Familiar with working in RFP, RFI, or bid response environments

• Possess a technical background and can provide credible technical answers to customers

• Have a knack for setting up processes and organising people to improve efficiency

• Strong commercial awareness and project management skills

• Top-notch presentation and writing skills in content generation and delivery

• Spanish language proficiency is highly desirable but not required

// Careers at Masabi are for people who are going places - people who are moved by our mission to improve accessibility and make fares fair for everyone. We are grateful to be a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. We operate with openness — we celebrate multiple approaches and points of view and strive to create an environment where everyone feels empowered to bring their whole, authentic selves to work.

Whoever you are, just be yourself.

We encourage people from underrepresented backgrounds to apply; we don’t discriminate. Also, please notify our team of your pronouns at any point in your application. We believe in journeys made simple. Excursions made effortless. So, we cancel out confusion and leverage our collective expertise to support transit agencies and make life better for millions of riders — together, we are creating a future.

We’re already powering journeys - are you ready to join us?