Senior Technical Program Manager, Data Platform

Technical Program Managers (TPMs) play a critical role at Marqeta in leading large-scale initiatives across our product and technology organizations. TPMs structure and oversee programs from inception to launch and ongoing delivery, ensuring better workflows and more effective communication. They work closely with executives and key company stakeholders to drive critical programs and activities across the company.

Marqeta’s Technology and AI division provides common online services infrastructure, engineering pipelines, observability, cybersecurity, compliance, data platforms and analytics, artificial intelligence, and more – thousands of live service instances on two continents processing hundreds of millions of transactions, moving billions of dollars on behalf of hundreds of millions of cardholders. As a Senior Technical Program Manager, Data Platform in this division, you are responsible for driving and reporting on a portfolio of transformational programs delivering outcomes that modernize and uplift all of Marqeta’s online services. You will drive and own process, data, and technology transformations across agile engineering functions and collaborate/partner with other organizations within Marqeta. You will partner with leadership teams to drive strategy, in addition to helping to plan, organize, and work with teams to execute the vision for our key initiatives.

We work Flexible First. This role can be performed remotely anywhere within Toronto, Vancouver, or the United States . We’d love for you to join us!

The Impact You’ll Have

• Provide excellent technical program management driving a portfolio of technical programs and projects to deliver and evolve Marqeta’s online services
• Oversee the engineering work to evolve our constellation of data platform services keeping them secure, compliant, reliable, scalable and cost-efficient.
• Develop and leverage strong partnerships for transformation while remaining agile to respond to changing business needs
• Proactively work with key stakeholders to identify the highest priority Initiatives
• Define and execute communication plans to report each program across multiple stakeholders in Marqeta including executive-ready reporting
• Manage risks, schedules, and blockers, facilitating problem-solving for the team
• Validate assumptions, define success metrics, and use data to drive strategic improvements
• Suggest improvements to TPM standards to enhance PMO service quality
• Use scrum and agile practices to boost initiative delivery across engineering teams

Who You Are

• 3+ years of experience in large-scale data services, including technologies such as Airflow, Snowflake, Kafka and Change Data capture platforms;
• 5+ years experience managing technical programs or projects involving the engineering, delivery, and operations of online services
• Proficient in agile software development practices
• Familiarity with modern cloud-based services technologies
• Understanding of modern SSDLC (Secure Software Development Life Cycle) practices including security vulnerability categories and remediation described in the OWASP top 10 and elsewhere
• Knowledge of fundamental modern practices for ongoing delivery of high-availability online services
• 5+ years of technical program management experience
• Strong communicator, able to work independently across time zones
• Skilled at navigating ambiguity and seeing the big picture to drive success
• Confident in working with diverse teams, including executive sponsors
• Proven track record of delivering complex, cross-functional projects
• Pragmatic problem-solver, resourceful, and action-oriented
• Change agent with a focus on progress over perfection

Nice To Haves

• Experience in electronic payments and accounting systems
• 2+ years of software engineering experience or equivalent training
• A Bachelor's degree in Computer Science or a STEM degree
• AI/ML experience/expertise
• Jira expertise
• Project management (PMP) certification
• Experience in high-growth companies

Your Manager

• Paul Klemond, Senior Director, Technical Program Management

Typical Process

• Application Submission
• Recruiter video call
• Hiring manager video call
• Virtual “Onsite” consisting of 4-5, 45 min calls
• Offer!

Compensation and Benefits (USA)

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.
• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:

• National: $114,200 - $142,700
• Premium: $123,600 - $154,500
• Premium Plus: $134,300 - $167,900

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Through Flex First, the freedom to live and work wherever you and your family thrive