Principal Technical Program Manager

Job title: Principal Technical Program Manager

Reports to: Head of EPMO

Department: EPMO

Location: Remote

Grade: 21

About Priority:

Priority Technology Holdings, Inc. is a leading financial technology company on a mission to deliver a personalized, easy-to-adopt financial toolset that accelerates cash flow and optimizes working capital for businesses. Our vision is to eliminate the barriers to unlocking revenue - empowering businesses to grow faster and operate smarter.

We achieve this through the Priority Commerce Engine, an innovative platform that combines payables, acquiring, and banking and treasury solutions. This unified approach allows businesses to streamline financial operations, reduce unnecessary costs, and uncover new revenue opportunities.

At Priority, we're driven by results. We expect our people to be known for results - bringing expertise, momentum, and relentless focus to every challenge, helping our clients and each other thrive.

About the Role:

As a Principal Technical Program Manager you will lead and execute transformative programs that shape the future of fintech. As a senior technical leader, you will drive enterprise-wide initiatives, influence cross-functional teams, and ensure strategic alignment across engineering, product, compliance, and business units. Your ability to deliver complex, large-scale programs will be instrumental in advancing innovation, scaling operations, and establishing Priority Technology Holdings as a market leader. This role demands strategic vision, exceptional leadership, and deep technical expertise to navigate complex challenges and deliver measurable business outcomes.

Responsibilities:

Strategic Program Leadership:

• Spearhead major organizational programs with wide-reaching impacts, ensuring alignment with the company’s long-term vision.
• Lead the planning, execution, and delivery of large-scale, complex fintech initiatives.
• Establish and refine best practices for program management, setting benchmarks for operational excellence.

Technical and Business Alignment:

• Act as a strategic leader across engineering, product, compliance, and other business units, driving alignment on priorities and deliverables.
• Translate high-level business objectives into actionable and executable program roadmaps, ensuring cross-functional collaboration and clarity.
• Drive technical decision-making, balancing innovation with scalability and operational feasibility.

Stakeholder Engagement:

• Cultivate trusted relationships with executives, customers, and external partners to ensure alignment, advocacy, and resource support for critical initiatives.
• Serve as a strategic advisor, delivering regular updates, insights, and recommendations to top-level stakeholders.

Operational Excellence:

• Streamline processes and workflows across interrelated projects to ensure cohesive and efficient delivery.
• Implement scalable program and portfolio management practices that enhance organizational agility and responsiveness.
• Foster a culture of accountability and continuous improvement within cross-functional teams.

Program Reporting and Analytics:

• Develop and maintain advanced reporting frameworks to provide real-time insights into program performance and progress.
• Leverage data-driven metrics to proactively identify opportunities, mitigate risks, and inform strategic decision-making.

Continuous Improvement and Innovation:

• Champion a culture of innovation and continuous feedback within the program management team.
• Drive initiatives to improve scalability, adaptability, and quality across all program activities.

What success Looks Like:

• Strategic Delivery: Successful execution of transformative fintech projects that significantly enhance the company’s market position and technological edge.
• Relationship Building: Development of strong, long-lasting relationships with stakeholders, securing continuous support and resources for critical initiatives.
• Operational Excellence: Improved processes and frameworks that elevate the organization’s ability to handle complex, large-scale programs.
• Thought Leadership: Contribution to defining market trends and establishing Priority Technology Holdings as a leader in the fintech space.

IMPACT OF RESULTS:

• Market Leadership: Major contributions to the company’s strategic direction and success in the fintech industry foster an innovative culture and bolster the company’s reputation as a market leader.
• Investor Confidence: Enhanced stakeholder relationships and impactful program delivery drive increased investor confidence, resulting in greater funding opportunities for future initiatives.
• Growth and Innovation: Leadership in defining industry trends and operational standards supports long-term growth, ensuring the company remains at the forefront of fintech innovation.

Candidate Requirements:

• 10-12 Years of experience in the financial services industry or another highly regulated environment.
• Mastery of Agile methodologies and experience leading enterprise-scale Agile transformations.
• PMP, PgMP, or other advanced program management certifications.

Work Environment & Culture:

We believe that performance and experience go hand in hand - an exceptional Employee experience is earned through contribution. We are a results-driven team, grounded in our core values: ownership, authenticity, service, trust, innovation, and camaraderie.

Our culture is built for those who want to make an impact. We challenge each other to grow, celebrate progress, and support one another through shared goals and real connection. Whether you're building technology, serving clients, or supporting internal teams, you’ll be part of a company that empowers you to perform at your best and be known for results.

Compensation & Benefits:

Compensation range: $175,000 - $199,000

We invest in the whole employee - personally and professionally. Our benefits package is designed to support your well-being, growth, and success - both inside and outside of work.

Financial Wellness

• Bonus programs
• 401(k) match
• Employee Stock Purchase Program (ESPP)
• HSA and FSA options
• Financial wellness resources and employee discount programs

Health & Well-being

• Medical, dental, and vision coverage
• Mental health support for employees and dependents through Lyra Health
• Family planning and women’s health benefits through Carrot
• Gym membership reimbursement and virtual wellness programs (including yoga)

Time Off

• 3 weeks PTO to start, with unlimited PTO after year one

Growth & Development

• Education expense reimbursement
• Leadership development programs
• Certified Payments Professional (CPP) certification support

We believe great performance starts with feeling supported - and we’ve built our benefits with that in mind.

Traditional Physical Requirements:

• Requires prolonged sitting, standing, bending, stooping and stretching.
• Requires the ability to lift 10 pounds.
• Requires eye-hand coordination, manual dexterity and a normal range of hearing and vision (with or without correction).

Join our team at Priority Technology Holdings, Inc. and be part of a dynamic and innovative company that is transforming the financial technology landscape. Together, we can shape the future of payments and banking solutions while providing unmatched value to our clients.