United States onlyThis is a remote position.
Are you a seasoned professional with a passion for building strong client relationships and empowering others with the tools to succeed?
We’re seeking aClient SuccessExecutiveto lead client engagement initiatives, guide participants through transformational programs, and champion long-term relationships.
LiveHappy Initiative is a transformational learning and development company operating in more than 120 countries. Through award-winning programs and proven frameworks, we equip purpose-driven individuals with strategies, resources, and mentorship to align their work with their values and goals. In this role, you’ll have the flexibility to work remotely while making a measurable impact in a results-focused, professional environment.
Highlights- Impactful Work– Guide clients in applying tools and resources that support their goals.
- Relationship Building– Develop trusted, long-term partnerships.
- Flexibility– Work remotely with complete schedule autonomy.
- Professional Exchange– Share and learn best practices with peers during training calls.
- Growth Potential– Opportunities to expand your expertise and influence.
Key Responsibilities- Lead the client success strategy toequip clients with the tools, resources, and guidanceneeded to achieve strong program outcomes.
- Build and nurture long-term client relationships, serving as a trusted advisor.
- Oversee onboarding and engagement processes for new clients.
- Identify client needs and collaborate with internal teams to recommend tailored solutions.
- Monitor client progress, gathering feedback to inform continuous improvement.
- Stay current on industry trends to enhance client engagement strategies.
- Mentor and support peers by sharing expertise, exchanging experiences, and contributing best practices during scheduled training calls.
Requirements
- 10+ years of professional experience, with 5+ in client success, account management, or relationship-focused leadership roles.
- Proven ability to manage high-value client relationships and deliver measurable results.
- Strong interpersonal and consultative communication skills.
- Experience managing client lifecycle processes and retention strategies.
- Proficiency in digital tools, CRM systems, and analytics platforms.
- Experience in purpose-driven, education, or professional services industries is preferred.
- Based in the U.S. or Canada with reliable internet access.
Benefits
Benefits- Remote work with complete schedule autonomy.
- Strategic ownership of client success initiatives.
- Full training is provided toequip you with the tools and systems that support success from day one.
- Opportunities for professional growth in a results-focused environment.
- Structured opportunities to share experiences and best practices with peers during training calls.
- Access to proven frameworks and resources to help you excel.
Additional Details
- Performance-based role — outcomes are directly tied to results achieved.
- Full-time and part-time opportunities available.
- Not suitable for students or recent graduates.
- Open to U.S. & Canadian applicants only.
