AL, AD + 48 moreCRM Manager (all genders)
Department: Demand Generation
Employment Type: Full Time
Location: Remote - Europe
Reporting To: Jim Nicholson
Description
About Lingoda
Founded 12 years ago, Lingoda addresses a pressing global challenge: meeting the demands of growing economies and aging populations through the mobility of global talent. Driven by its mission "to empower global talent with the language, cultural, and technical skills for integration and success", Lingoda has established itself as a leader in education. What We Do
Lingoda’s highly effective Small Group Learning Model is delivered via over 800,000 classes a year, powered by 2,400 qualified teachers and a unique proprietary curriculum designed to help learners achieve their goals, whether that be career progression or integration into a new country.A rapidly growing and ambitious company, Lingoda operates in both B2B and B2C: while the B2B business has a strong focus on the healthcare sector in Germany and a credible ambition to expand into other professions and geographies, Lingoda’s B2C business has a global presence, teaching German, English, Spanish, French, and Italian to students worldwide.Learning a language with Lingoda is a rewarding experience, made possible by us Lingodies who support our students every step of the way. We’re committed to living the learning journey alongside them to create a world of connection and opportunity.Joining Lingoda means becoming part of a team that’s committed to getting better, together. We foster an inclusive culture of bravery, curiosity, and growth, where insight turns into action, and every team member contributes to igniting positive change. Be part of our journey to transform lives through education.
We are currently looking for a CRM Manager (all genders) based in Berlin or working remotely in the EU.
Your Mission with us:To drive incremental growth of the CRM channel through the development and execution of key strategic initiatives.
Your tasks:
- Evaluate market trends, customer behaviors, and industry insights to inform CRM strategy
- Implement data segmentation strategies to personalize customer interactions and manage data governance
- Manage CRM system configurations, integrations, and upgrades
- Design and implement multi-channel strategies to improve the end-to-end customer journey
- Analyze complex data sets and provide insights for data-driven decision-making
- Support the CRM Team Lead in the development of mid-long term strategy
- Mentor and support our Junior CRM Managers
You bring to Lingoda
- 3-5 years experience working in a CRM, growth or lifecycle marketing role
- Strong experience of CRM lifecycle planning and execution
- Good knowledge of HTML
- Strong experience with customer segmentation
- Strong experience working in a collaborative, fast-paced environment
- A love for data, with excellent analytical skills
- A proven track record of delivering improvement in key metrics
- Experience with Braze is desirable
Who you are:
- A good communicator who loves working as part of a cross-functional team
- You have strong attention to detail and a willingness to learn
- A great team player
- You have an excellent command of written and spoken English (having another language is an advantage)
What you can expect from Lingoda:
- Approachable leaders and transparent communication - every voice counts at Lingoda!
- Company events and colleagues who are always happy to socialise + budgets towards team building events!
- An inclusive environment with great team spirit and passion for languages
- A well-structured and exciting onboarding process to set you up for success!
- The possibility to work remotely from your home or in the office located in the heart of Berlin
- Learning & development opportunities
- Free access to our language classes
- Mental Health programs
- Corporate benefits & pension funds
- 30 vacation days per year
- Free snacks & drinks at the office
- The modern hardware necessary for your work (n/a for freelancers)
- Flexible working hours
Does that sound exciting? Then, send us your CV right away!
We are looking forward to hearing from you!
Your contact person for the position is Megan
We ask that you please apply directly via the link provided in the job description or directly on our website. Due to GDPR regulations, applications sent otherwise will not be considered.
Please note that if you are based outside of Germany that only a freelance contract can be offered. All our contracts whether freelance or regular German employment contract start on a 2 year time period.
It is our commitment that every applicant will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.
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