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LevelUpLE

Data Entry Specialist (6-month FTC)

LevelUp Support specializes in WordPress technical support and staffing solutions, dedicated to helping businesses streamline operations and enhance customer service.

LevelUp

Employee count: 51-200

Salary: 300k-336k PHP

Philippines only

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Company Overview

LevelUp is a specialized agency offering premier outsourcing solutions to agencies, software vendors, and website owners. For over seven years, we have successfully partnered with diverse companies to provide invaluable technical, operational, and back-office support. Our extensive team consists of skilled, passionate professionals dedicated to delivering high-quality work for our clients.

Position Overview

We are seeking a meticulous and detail-oriented Data Entry Specialist to join our global operations team. This is a 6-month FTC with a chance for permanency. This remote position directly supports our clients within specialized healthcare sectors. The role involves performing critical data entry to support system conversions, including extracting patient information from legacy systems and inputting insurance details into modern practice management systems. You will also review patient records in legacy EMR systems and accurately enter medical histories—such as medications, allergies, and past surgical procedures—into electronic medical record applications. The ideal candidate will thrive in a collaborative environment, adhering to the highest standards of data integrity, accuracy, and confidentiality. This is a full-time contract role for an initial one-year term, with the possibility of extension.

Reference: 2619-332078

Responsibilities

  • Enter and update patient records accurately in internal databases, applications, and client systems like NextGen and EMA.
  • Verify data accuracy and consistency by comparing it to source documents within legacy Practice Management and EMR systems.
  • Perform routine quality checks on completed work before submission to ensure strict data integrity.
  • Review patient records to extract and input medical histories, including medications, allergies, and past medical or surgical histories.
  • Handle sensitive patient information with strict adherence to data handling protocols and confidentiality standards.
  • Collaborate effectively with team members to clarify any missing, incomplete, or ambiguous information.
  • Maintain a high level of productivity to support system conversion timelines and operational efficiency.

Requirements

  • 4+ years of professional experience in data entry or administrative tasks, with a strong emphasis on accuracy and attention to detail.
  • High proficiency with spreadsheet software (e.g., MS Excel, Google Sheets) and online data entry forms.
  • Proven ability to work independently and manage time effectively in a fully remote setting.
  • A reliable, high-speed internet connection suitable for working standard US business hours.
  • Prior experience handling confidential information, particularly in a healthcare or medical context, is highly desirable.
  • Excellent written communication skills in English.
  • A positive, professional, and collaborative attitude.

More Information

  • Work Schedule: 10pm-7am PHT
  • There is a possibility that the client requires paid Sunday shifts from time to time
  • Fully remote work arrangement
  • 6-month FTC with a chance for permanency
  • 13th-month pay
  • HMO

About the job

Apply before

Posted on

Job type

Contractor

Experience level

Salary

Salary: 300k-336k PHP

Experience

4 years minimum

Location requirements

Hiring timezones

Philippines +/- 0 hours

About LevelUp

Learn more about LevelUp and their company culture.

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LevelUp Support is a leading provider of WordPress technical support and offshore staffing solutions, focusing primarily on assisting WordPress businesses in their operational demands. Established in 2017, LevelUp has steadily built its reputation as a dependable partner for organizations requiring high-quality customer support without the overhead associated with in-house teams. The company's support office is strategically located in Manila, Philippines, allowing them to tap into a vibrant pool of skilled professionals who are proficient in both technical knowledge and English communication. This global approach enables LevelUp to offer exceptional services at competitive rates, helping WordPress businesses enhance their customer satisfaction and streamline their operations.

LevelUp prides itself on fostering a culture of relentless improvement, a philosophy that extends to its team, known as 'Support Heroes.' Each team member is encouraged to engage in continuous learning and development, which not only elevates their individual skill sets but also enhances the overall quality of support provided to clients. The services offered by LevelUp include managed customer support for theme and plugin developers, white-label support solutions for agencies, and 24/7 maintenance and assistance for WordPress sites. With a robust commitment to client success and a focus on efficiency and effectiveness, LevelUp Support is dedicated to helping businesses thrive in the competitive landscape of online services.

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