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LevelUpLE

Sales Development Representative - B2B SaaS (German-speaking)

LevelUp Support specializes in WordPress technical support and staffing solutions, dedicated to helping businesses streamline operations and enhance customer service.

LevelUp

Employee count: 51-200

Salary: 50k-70k PHP

Philippines only

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Company Overview

At LevelUp, we believe growth happens when people feel trusted, supported, and challenged. For more than seven years we’ve partnered with agencies, software vendors and website owners to provide world class outsourcing and offshore hiring services in a range of verticals, such as technical, operational, and back-office support. We hire curious problem-solvers, give them room to own outcomes, and back them with systems, support and a culture that makes learning part of the job. Join us and help businesses (and your career) level up.

Position Overview

We are looking for a proactive, resourceful German-speaking Sales Development Representative to support our client’s global B2B SaaS sales team. You will handle inbound and outbound outreach for the auditing & accounting SaaS product in German-speaking markets, qualify prospects, and book meetings for sales executives.
Strong communication skills are essential in order to match the high level of detail and precision expected by auditing and accounting professionals. You do not need deep technical product knowledge, but you must be able to understand the key differences between product versions across different regions and communicate them clearly to prospects.

Key Responsibilities

  • Reach out to inbound leads from German-speaking markets via phone, email, and LinkedIn.
  • Qualify leads against the Ideal Customer Profile (ICP) and basic business needs.
  • Understand and apply regional differences in the software when speaking with prospects.
  • Use discovery questions to confirm pain points, fit, and level of interest.
  • Book qualified meetings for sales executives and manage calendar invites.
  • Execute directed outbound campaigns (email, call, sequences) to target accounts and contact lists.
  • Maintain accurate and up to date records in the CRM (e.g. lead status, notes, follow up tasks).
  • Follow approved scripts, email templates and objection handling guidelines.
  • Meet or exceed monthly targets for:
  • Qualified meetings booked (e.g. 20 per month)
  • Activity volumes (calls, emails, Inmails)
  • Collaborate with the sales and marketing teams to provide feedback on lead quality, messaging and common objections.

Required Skills & Experience

  • 2+ years experience in an SDR, inside sales, appointment-setting, or similar role (B2B SaaS preferred)
  • Excellent spoken and written English
  • Advanced proficiency (C1 or native) in German
  • Confident phone presence and strong email writing skills
  • Comfortable working with CRMs and sales tools (e.g. Salesforce, HubSpot, Pipedrive, Outreach, Salesloft, Apollo, or similar)
  • Able to quickly understand and explain key product features and regional differences
  • Strong attention to detail when logging activities and updating records
  • Self motivated, target driven and comfortable working in a metrics based environment
  • Reliable internet connection and suitable home working environment for making calls
  • Nice to have: proficiency in Dutch

More Info

  • Remote, home-based role in the Philippines
  • Central European Time office hours (4pm - 1am Philippines Time)
  • Regular Philippines employment (HMO and 13th month pay included)
  • Equipment provided

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Salary

Salary: 50k-70k PHP

Location requirements

Hiring timezones

Philippines +/- 0 hours

About LevelUp

Learn more about LevelUp and their company culture.

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LevelUp Support is a leading provider of WordPress technical support and offshore staffing solutions, focusing primarily on assisting WordPress businesses in their operational demands. Established in 2017, LevelUp has steadily built its reputation as a dependable partner for organizations requiring high-quality customer support without the overhead associated with in-house teams. The company's support office is strategically located in Manila, Philippines, allowing them to tap into a vibrant pool of skilled professionals who are proficient in both technical knowledge and English communication. This global approach enables LevelUp to offer exceptional services at competitive rates, helping WordPress businesses enhance their customer satisfaction and streamline their operations.

LevelUp prides itself on fostering a culture of relentless improvement, a philosophy that extends to its team, known as 'Support Heroes.' Each team member is encouraged to engage in continuous learning and development, which not only elevates their individual skill sets but also enhances the overall quality of support provided to clients. The services offered by LevelUp include managed customer support for theme and plugin developers, white-label support solutions for agencies, and 24/7 maintenance and assistance for WordPress sites. With a robust commitment to client success and a focus on efficiency and effectiveness, LevelUp Support is dedicated to helping businesses thrive in the competitive landscape of online services.

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