Desktop Support Engineer I (Field support Engineer)- Service Desk L2 Support

Kyndryl Holdings, Inc. is an American multinational information technology infrastructure services provider that was created from the spin-off of IBM's infrastructure services business in 2021. Headquartered in New York City, the company designs, builds, manages, and modernizes complex, mission-critical information systems for thousands of enterprise customers in more than 60 countries. Kyndryl is currently the world's largest IT infrastructure services provider and the fifth-largest consulting provider. The company serves a diverse range of industries, including financial services, telecommunications, retail, airlines, and automotive. Approximately 75% of the Fortune 100 companies are Kyndryl customers.

Kyndryl offers a comprehensive suite of technology services across various domains, including cloud services, data and AI, cybersecurity and resiliency, network and edge computing, digital workplace solutions, and core enterprise and zCloud services. Their advisory and implementation services are branded as Kyndryl Consult. The company leverages its core strengths in data-driven insights and decades of expertise to provide solutions that help enterprises optimize their IT workloads, accelerate digital transformation, and achieve peak digital performance. Kyndryl Bridge, an open integration platform, enables businesses to gain real-time insights into their IT estates and customize mission-critical operations. Kyndryl Vital is a consultancy service that connects businesses to existing Kyndryl services or helps them create new infrastructure or applications. The company partners with a broad ecosystem, including hyperscaler cloud providers, system integrators, independent software vendors, and technology vendors. Kyndryl is committed to fostering a dynamic, service-oriented work environment and has received numerous workplace awards, including being certified as a Great Place to Work® in multiple countries.