We're hiring a multilingual Customer Support Agent to support a high-growth global client in the food tech space, delivering outstanding service to customers via email, chat, phone, and service management platforms in multiple languages.
Requirements
- 2+ years of experience in customer support, customer success, or technical support
- Proven ability to support customers across multiple channels (email, chat, phone)
- Fluency in English + French + Italian + Spanish
- Experience with tools such as Zendesk, Jira Service Management, or similar platforms
- Comfortable working in structured, SLA-driven environments
- Strong problem-solving and communication skills
- Ability to manage multiple conversations and priorities simultaneously
- Familiarity with web applications, mobile apps, or digital products
Benefits
- Fixed monthly contractor compensation depending on experience
- Consistent full-time workload with long-term role stability
- Fully remote work with a home internet stipend
- Professional development budget and ongoing learning support
