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KeenKE

Customer Service Agent (French/Italian/Spanish Speaking)

Keen specializes in providing offshore talent for businesses in Creative, Digital Marketing, E-Commerce, Sales, and Customer Service sectors.

Keen

Employee count: 11-50

Romania only

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We're hiring a multilingual Customer Support Agent to support a high-growth global client in a fast-growing startup space on email, chat support, and voice/phone support.

Requirements

  • 2+ years of experience in customer support, customer success, or technical support
  • Proven ability to support customers across multiple channels (email, chat, phone)
  • Fluency in English + French + Italian + Spanish
  • Experience with tools such as Zendesk, Jira Service Management, or similar platforms

Benefits

  • Fixed monthly contractor compensation depending on experience
  • Consistent full-time workload with long-term role stability
  • Fully remote work with a home internet stipend
  • Professional development budget and ongoing learning support

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

Romania +/- 0 hours

About Keen

Learn more about Keen and their company culture.

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Keen is a forward-thinking company dedicated to providing businesses with offshore talent tailored specifically to their needs in Creative, Digital Marketing, E-Commerce, Sales, and Customer Service. By sourcing global talent, Keen enables organizations to build efficient and effective teams without the typical overhead costs associated with local recruitment. The platform connects brands with skilled professionals, ensuring that they can scale effortlessly and focus on their core operations while still maintaining high standards of quality and service.

At the core of Keen's mission is a commitment to facilitating growth for its partners. With a nuanced understanding of the pain points faced by those trying to hire remotely, Keen streamlines the process by matching companies with the right talent. It is more than just a staffing service; Keen acts as an extension of the client's team, amplifying their capabilities and helping them thrive in competitive markets. By providing dedicated and experienced professionals, Keen aims to transform how businesses approach staffing and recruitment, making it accessible and scalable for all.

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Keen

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