V104 - Client Intake & Administrative Assistant

Job Duck is hiring a virtual

Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, in most cases a law firm.

Job Description:

Monthly pay: 1,150 to 1,220 USD

Schedule: Monday to Friday 08:00AM - 05:00PM EST


Key Responsibilities:

Manage and organize incoming emails, ensuring timely responses and follow-ups

Answer phone calls, emails, and text messages from clients with professionalism and care

Respond to client inquiries and provide accurate information about services

Schedule appointments, consultations, and manage calendars efficiently

Add new leads to the tracking system and maintain accurate records

Follow up with leads to ensure timely progression through the intake process

Schedule and coordinate paid consultations

File documents accurately and ensure they are saved in the correct locations

Send reminders for tasks and deadlines to relevant team members

Assist in organizing case files and maintaining up-to-date client records


Qualifications:

At least 2 years of proven experience in Customer service and Systems administration or Executive Assistant duties

Excellent written and verbal communication skills

Strong organizational and multitasking abilities

Proficiency with email platforms, scheduling tools, and CRM systems

Ability to work independently and handle confidential information with discretion

High attention to detail and a proactive approach to problem-solving

Familiarity with tools like Google Workspace, Calendly, or similar platforms

Work Shift:

Languages:

We believe that Every Great Person Deserves a Great Job. This position is home-based, allowing you to work from the comfort of your own home. So, take the first step and apply now!

Our application process involves multiple stages, and submitting your application is just the beginning. Every candidate needs to successfully pass each stage to become part of our team.

Please keep an eye on your email and WhatsApp for the next steps, as we'll assign someone to guide you through the application process. Be sure to check your spam folder as well.