AI Solutions Product Lead

Title: AI Solutions Product Lead

Location: Hybrid U.S.

Reports To: President, Automotive Division

 

About the Role

J.D. Power's new AI Solutions unit is at the forefront of transforming the automotive industry through cutting-edge artificial intelligence and data analytics. As a Solution Lead, you will serve as the critical bridge between our automotive clients (OEMs and dealer groups) and our specialized teams of industry experts, product managers, AI engineers, and software developers. This is a unique opportunity to leverage J.D. Power's unparalleled proprietary data assets and our strategic partnership with leading edge data software and AI solutions providers Palantir Technologies to deliver high-impact, customized solutions that address our clients' most pressing business challenges.

The ideal candidate for this role is …

• Understanding of the inner workings of an automotive OEM either on the producing side (Product planning, Engineering, Manufacturing, Supply Chain, product quality, warranty problem solving) or on the selling side (Sales operations, field sales operations, customer service and warranty claim efficiency and reduction)
• Experience in selling problem solutions to OEM's via interaction with senior executives

What You’ll Be Doing in the Role

Client Leadership & Relationship Management

• Serve as the primary strategic advisor to senior automotive executives, building trusted relationships and developing a deep understanding of their business priorities
• Collaborate with sales executives to identify opportunities, develop proposals, and manage the client acquisition process
• Lead discovery sessions to identify client pain points and translate them into solution requirements
• Ensure client success and satisfaction throughout the solution lifecycle

Solution Development & Delivery

• Lead cross-functional teams of product managers, AI engineers, and software developers to customize and implement AI-powered solutions
• Translate client business challenges into technical requirements that leverage our proprietary datasets and software/AI Palantir's platform capabilities
• Drive the integration of J.D. Power's industry-leading automotive data with client systems to create workflow-embedded solutions to their biggest problems unique insights and capabilities
• Oversee solution implementation, ensuring timely delivery, quality, and business value realization

Innovation & Thought Leadership

• Identify emerging trends and opportunities to develop new AI-powered solutions for the automotive industry. Finding problems that the industry doesn’t know they have or has given up on.
• Contribute to the development of our AI Solutions roadmap and go-to-market strategy
• Represent J.D. Power at industry events and with key clients as a thought leader in automotive AI applications
• Collaborate with product teams to enhance our proprietary datasets and analytics capabilities

Qualifications

Experience & Education

• 8+ years of professional experience, with at least 5 years in client-facing roles within the automotive industry, management consulting, or technology services
• Proven track record of successfully leading complex technology implementations or transformation initiatives for automotive clients
• Experience managing cross-functional teams and coordinating with diverse stakeholders
• Bachelor's degree required; MBA or advanced degree in a relevant field preferred

Knowledge & Skills

• Deep understanding of automotive industry business models, operations, and challenges
• Strong grasp of AI/ML applications and their potential to transform automotive business processes
• Experience with data analytics platforms and tools
• Exceptional communication skills and ability to translate complex technical concepts into easy-to-understand business terms and impacts
• Outstanding project management and organizational capabilities
• Commercial acumen and experience in business development processes

Why Join J.D. Power AI Solutions?

Innovation at Scale: Be part of a team that's applying cutting-edge AI to J.D. Power's incomparable automotive datasets—creating solutions that no other company can match

Transformative Impact: Deliver solutions that fundamentally change how automotive OEMs and dealer groups operate, compete, and serve their customers

Unique Technology Ecosystem: Work at the intersection of J.D. Power's industry-leading proprietary data and Palantir's powerful AI platform

Client Relationships: Engage directly with senior executives at the world's leading automotive companies

Career Growth: Develop expertise in high-demand areas including AI solution delivery, data analytics, and automotive industry transformation

The Hiring Manager says:

We have a brand that gives us access to the senior part of the automotive vertical. Most of our business supplies data and analytics solutions to OEM's, dealer groups, and other participants that help them to be more efficient and effective at conducting their business. We also have a benchmarking business that ranks the industry on certain performances. This provides the access but it also means we have to live up to the same standards for the quality of what we do as we are judging the quality of what they do. A humble attitude and a commitment to excellence is an important part of what the candidate needs to display.

The Way We Work:

• Leader Led
• Remote First
• Foster Flexibility
• Reward Performance
• Time Off Matters

Company Mission 

J.D. Power is clear about what we do to ensure our success into the future. We unite industry leading data and insights with world-class technology to solve our clients’ toughest challenges.  

Our Values 

At J.D. Power, we strive to be Truth Finders, Change Makers and Team Driven - the distinct behaviors that, together, define our unique culture.  

J.D. Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Should you require accommodations during the recruitment and selection process, please reach out to [email protected].