ItalicIT

Lead Merchandiser

Luxury should be defined by the quality of the product, not by the logo or the price tag.

Italic

Employee count: 51-200

United States only
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Italic is creating a world of luxury without labels. We believe that luxury today is exclusionary and all about marketing that hurts its customers and manufacturers. Our mission is to create a new model that enables manufacturers to bypass the legacy luxury supply chain and deliver luxury goods with equivalent or better quality directly to consumers. Our customers come to rely on Italic for our quality, timeless design, and radical value.

Italic is seeking an experienced Head of Product to lead our product development, demand planning, and buying cycles. The ideal candidate will bring a strong retail background, hands-on experience as a buyer or merchandiser, and a deep understanding of product lifecycle management from conception to launch. You will be responsible for overseeing the creation of new products that meet our customers' needs and expectations while also ensuring that our inventory aligns with demand forecasts and market trends.

Responsibilities

Product Development and Management

  • Lead the end-to-end process of new product development, from ideation and concept testing to product launch and post-launch analysis.
  • Collaborate with design, engineering, and marketing teams to ensure product specifications meet market needs and brand standards.
  • Establish and maintain a product roadmap, prioritizing product development projects based on strategic objectives, market research, and customer feedback.

Demand Planning and Inventory Management

  • Oversee demand planning and forecasting, utilizing market data and sales trends to accurately predict customer demand and optimize inventory levels.
  • Work closely with the supply chain and logistics teams to ensure timely procurement and availability of products, minimizing stockouts and excess inventory.
  • Implement buying cycles and strategies that align with seasonal trends and promotional calendars, ensuring a fresh and relevant product assortment at all times.

Leadership and Strategic Oversight

  • Build and lead a high-performing team of product managers, buyers, and merchandisers, fostering a culture of innovation, accountability, and collaboration.
  • Develop and monitor key performance indicators (KPIs) for product development and inventory management, making data-driven decisions to improve product performance and customer satisfaction.
  • Serve as a key member of the leadership team, contributing to overall business strategy and providing insights on product trends, customer preferences, and competitive dynamics.

Requirements

Technical Skills

  • Bachelor’s degree in Business, Marketing, Fashion Merchandising, or a related field. An MBA or relevant postgraduate degree is a plus.
  • A minimum of 10 years of experience in the retail industry, with a strong background in product management, buying, or merchandising.
  • Proven track record of successfully bringing new products to market, with expertise in demand planning, inventory management, and buying cycles.
  • Familiarity with retail analytics, market research tools, and inventory management software.

Soft Skills

  • Exceptional leadership and team-building skills, capable of nurturing talent and leading cross-functional teams to achieve product and business goals.
  • Strong analytical and problem-solving skills, with the ability to translate data and trends into actionable insights and strategies.
  • Excellent communication and interpersonal skills, adept at collaborating with internal teams, suppliers, and stakeholders to drive product initiatives.

Mentality

  • A visionary leader with a passion for retail and product innovation, constantly seeking out new trends and opportunities to delight customers.
  • Strategic thinker with a keen eye for detail, capable of balancing creative vision with practical business considerations.
  • Adaptive and resilient, comfortable navigating the fast-paced and ever-changing retail landscape, and able to lead teams through challenges and change.

Joining Italic as the Head of Product offers a unique opportunity to shape the future of our product offerings and significantly impact our growth and success in the retail market. If you are a seasoned retail professional with a passion for product excellence and a track record of driving results, we invite you to apply.

Culture

Great Brands Start With Great People

Our culture focuses on performance, integrity, and longevity. We believe that the best brands are not grown through sheer force but rather through deliberate decision-making and persistent effort over a long period of time. We are committed to creating a workplace where talented individuals can thrive in building an enduring, beloved brand that we all take pride in.

Inputs Over Outputs

We value the effort and work that goes into achieving results rather than just the end result. We believe that investing in our people and processes will lead to better outcomes while also creating a more sustainable and enjoyable environment.

Flat Hierarchy

Our company has a flat hierarchy and values the input and ideas of all team members. We believe that everyone has the potential to make a significant contribution to the success of the company.

Small Team, Big Opportunities

As a small team, all employees are expected to take ownership in their work. Some might move faster while others are fine with a slower pace. Those who seek to move faster in their career will be able to do so based solely on merit, contribution, and performance.

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About the job

Apply before

May 30, 2024

Posted on

Mar 31, 2024

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

United States +/- 0 hours

About Italic

Learn more about Italic and their company culture.

View company profile

Luxury should be defined by the quality of the product, not by the logo or the price tag.

The luxury industry is at a crossroads — modern technology has transformed how we shop, and consumers are more informed than in years past. Luxury brands that used to be able to count on mystique and premium materials alone are now forced to resort to artificial scarcity and hype to justify their high markups and preserve profits.

Luxury now is about status and marketing, but it wasn’t always this way. Luxury once represented exceptional materials, beautiful design, and excellent craftsmanship. But, as the industry has evolved, quality has become secondary to the bottom line and the marketing machine.

Italic was born to challenge this notion and to return to a more egalitarian past: a world where an aspirational lifestyle and beautiful products that people would consider luxuries are made accessible to everyone. We believe that luxury should be defined by the quality of the product, not by the logo or the price tag.

An Antiquated Supply Chain

The luxury industry intentionally keeps its operations secretive to lead consumers to believe that they have exclusive access to better materials, designers, and manufacturers.

After spending years visiting hundreds of the world’s best manufacturers behind luxury brands in Asia, America, and Europe, we can definitively say that this couldn’t be further from the truth. A closer look reveals that most fashion, home goods, and beauty brands will use the same manufacturers as mid-market or even sometimes fast-fashion brands. Like any brand, luxury ones optimize to minimize costs and maximize profits.

The result is that manufacturers get relentlessly squeezed on lower and lower profits lest they risk their luxury clients bringing volume to competitors. At the same time, these brands spend more money on marketing to justify the high prices. And their customers are left unknowingly paying eight, ten, or even twenty times what a product actually costs to make.

The luxury experience is a facade for “heritage” and “quality” masking an otherwise unexceptional, antiquated supply chain.

The Better Way

A lot has been said about “cutting out the middleman” in recent years. In the early days of online commerce, new brands removed retailers from their distribution strategy and instead sold directly to their customers, taking that margins to increase profits while also reducing prices. As time passed, however, more brands came online and shifted the price back toward higher prices and profit margins.

Technology has dramatically improved so many parts of our lives, but the stark reality is that customers today are purchasing the same quality, using the same supply chain, at the same prices.

We’re inspired by the work and mission of a lot of these online brands, but want to take it one step further and remove both brands and retailers from our supply chain. Italic aims to connect consumers straight to the source. We believe that if we equip the world’s best manufacturers with a new global supply chain that bypasses brands & retailers, they are incentivized to deliver equivalent or better quality but at dramatically better prices for customers.

With modern technology and a global network of manufacturers, we pioneered a new supply chain to operate more efficiently and equitably that generates much greater shared value for not just ourselves, but also for our manufacturing partners and customers.

True Luxury, Radical Value

The first question we always get when people learn about Italic is that it seems too good to be true and that we must be compromising somewhere along the line. It’s easy to see why — unless you’ve spent time in retail, it’s understandably difficult to believe that quality isn’t inherently expensive.

Our team is composed of luxury and technology veterans who know how to build and deliver an experience and product on par with the best.

Luxury Quality

Everything starts with products. We are on a never-ending quest to improve our product quality. We accomplish this by sourcing and partnering with the world’s best manufacturers, using rare and technically-superior materials even if they cost more, and developing beautiful, elegant designs that stand the test of time.

Service First

We seek to deliver an exceptional experience akin to one you would expect from any luxury brand or retailer. This means delivering and refining all processes in service of our customers, starting with a delightful shopping experience, then with fast, reliable shipping, and ending with support that puts our customers’ needs first.

Unmatched Prices

Italic wouldn’t work if we didn’t have a pricing policy that leveraged our unique supply chain in accordance with enabling Italic to thrive in the long term. While Italic is not and never will be “cheap,” we seek to be radically lower (by 50-80%) than our closest competitors for equivalent quality across all of our products.

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