Senior People Operations Specialist

About ICEO:

We are a venture builder and for over 10 years we have been creating innovative startups that are recognized on the market - they quickly gain customers and investors. We specialize in technologies such as blockchain, big data, and fintech.

Join ICEO and become part of a team that has a real impact on the Fintech market:

• We offer semi-flexible working hours - we would like you to be available between 11 am and 3 pm CET - the rest you set yourself;
• You will play one of the key roles in the creation of our products in fintech, web3 and cryptocurrency industries.

In this role, you will:

• Play a pivotal role in our People Operations team at it's most pivotal stage of development. Together with the Payroll and HR Manager, you will take ownership of the end-to-end employee lifecycle processes, including onboarding, offboarding, employee records maintenance and efficient payroll management.
• Be a doer who wants to utilize your expertise to streamline current workflows, ensure compliance, and drive organizational success by reviewing, evaluating, and recommending improvements to current processes and policies.
• Join a collaborative environment where you can test and develop your project management skills by supporting the Lead of Compensation and Benefits on numerous HR and Rewards projects and implementations.
• Take on new challenges and drive innovation in the department.

Your responsibilities will include:

• Providing first line HR support and advice by responding to queries promptly and accurately. You will be responsible for resolving all transactional issues relating to people processes and procedures, escalating more complex issues to People Business Partners or People Leads as appropriate.
• Managing the end-to-end lifecycle of transactional HR processes including new joiners, leavers, payroll support, compensation changes, PTO arrangements and benefits administration. You will ensure that all changes are reviewed with relevant team members, accurately recorded in HR databases and confirmed to Payroll/Finance in time to meet ICEO's monthly payroll and payment deadlines.
• Preparing employment contracts and contract amendments (attachments) in accordance with authorized management requests.
• Working closely with the People Business Partners and Payroll Manager to ensure that employee information is kept up to date, any issues are identified and addressed in a timely manner and any non-compliance issues are flagged to the Lead of C&B for action.
• Colaborating with the TA team to ensure smooth onboarding of candidates and assist with volume recruitment of employees.
• Developing, maintaining and updating paper and digital employee files. You will ensure that all filing systems are appropriate.
• On rare occasions, acting as a deputy to the Payroll Manager.
• Assisting the Lead of Compensation and Benefits in delivering the transformation of HR Operations in terms of service, structure and operating model.
• Supporting and leading various HR and Compensation and Benefits projects.

Requirements

• 5+ years of HR experience as an HR Analyst/HR Admin/HR and Payroll Specialist or similar roles in small to medium sized organizations;
• Due to the nature of the role, this is a hybrid position with one day per week in our Krakow office;**.
• Experience and interest in HR technologies and tools - including HRIS and payroll solutions;
• Initial experience in project management and process implementation (a proven track record of 2-3 implemented tools/process changes);
• Analytical skills and the ability to collect, analyze and interpret HR data;
• Customer service orientation - providing excellent customer service to employees by addressing their questions, concerns and requests in a timely and professional manner;
• Self-motivated and responsible with the ability to work independently with little assistance;
• Eager to learn and grow - staying abreast of HR trends and regulations demonstrates a commitment to personal and professional growth.
• Good communication skills and proven track record of working in an English speaking environment.

Nice to have:

• Experience in working with Jira and Confluence

Benefits

Why it’s worth a try - advantages of working at ICEO:

• Salary PLN 11 500 - 14 500 net Full-Time Independent Contractor Agreement or 9 500 - 12 500 PLN on Polish Contract of Employment (UoP)
• As part of your B2B contract, you can use up to 38 + 14 days/year of paid interruption in the provision of your services,
• Equipment - you will receive a MacBook/Windows equivalent and all the high-quality accessories and tools you need,
• Full-time employment,
• The possibility of adjusting working hours,
• Work in remote mode or from one of our offices,
• Access to training platforms,
• Work in an atmosphere of innovation, in a multidisciplinary team of professionals,
• Participation in business and integration meetings.