Sales Enablement Lead

About Hightouch

Hightouch’s mission is to empower everyone to take action on their data. Through our Reverse ETL platform, business and data users can seamlessly sync data from where it resides, such as warehouses and databases, to where it is needed, including operational systems and SaaS tools. Traditionally, acting on data has required engineering time and bandwidth, and left most business users stuck with charts and reports that are unable to take automated action on their data. With Hightouch, every business user, without writing any code, can activate data to streamline critical processes, improve marketing performance, and scale operations.

Our team operates with a focus on making a meaningful impact for our customers. We believe in approaching challenges with a first principles thinking mindset, moving quickly and embracing our value of efficient execution, and treating each other with compassion and kindness. We look for team members that are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.

Hundreds of companies use Hightouch, including Spotify, Ramp, Retool, NBA, Plaid, and Betterment. We’re based in San Francisco, are remote-friendly, and backed by leading investors such as Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.

About The Role

The Sales Enablement Lead will be responsible for implementing a cohesive and consistent training and ongoing coaching guide for Sales, Sales Development, Pre-Sales, Account Management and Partnerships teams. The role’s responsibilities include implementing and evolving our sales methodology, delivering relevant enablement & training programs on our products and value drivers, providing targeted coaching, optimizing sales resources, and equipping leadership with actionable insights. The coaching will be ongoing and focus on improving areas of weakness of each individual and increasing the performance metrics.

How you'll spend your time

• Collaborate with the GTM Leadership on program managing a comprehensive and clear plan for onboarding new teammates quickly and efficiently.
• Coach sellers and managers on best practices, selling skills, and strategies to drive revenue growth.
• Put in place an ongoing coaching model allowing for individual KPI tracking and improvement opportunities for all account executives.
• Experience listening and scoring calls while implementing a coaching plan based on outcomes.
• Collaborate with the Head of RevOps on aligning the process across all territories and revenue functions.
• Develop strong relationships with Sales Team Leads and Managers and get a feedback loop going for improvements on plans.
• Participate in QBRs as well as contribute to Revenue Kick-offs.
• Own the feedback loop with actionable suggestions about our positioning with the Product Marketing team.
• Drive content creation and maintenance about our products and corresponding value drivers with Solutions Engineering and Product Marketing teams.

About You

• You have 3+ years of direct sales experience as an Account Executive or Sales Engineer at SaaS companies.
• You have 2+ years experience in the Sales Enablement space, working as sales trainer or coach and developing and executing successful sales enablement and effective strategies and programs.
• You have been exposed if not mastered sales qualification methodologies like MEDDPICC as well as value selling frameworks like Command of the Message.
• You have experience using tools like Gong or other sales intelligence platforms and with Sales Engagement platforms like Outreach.
• You have strong analytical and data skills to analyze sales data and enablement metrics and make data-driven decisions.
• You have strong communication and interpersonal skills to build relationships with sales and cross-functional teams.
• You are comfortable with ambiguity and ability to be flexible in a rapidly changing environment.