Software Trainer I

This position is responsible for providing training and implementation of the suite of Henry Schein One eServices to all new or existing customers. The job requires excellent customer service, time management, and communication skills.

Requirements

• Typically 4 or more years of related experience
• Typically High School education, vocational training and/or on-the-job training. Bachelor’s degree preferred
• Practice management software and services including Henry Schein One solutions experience
• Professional training experience
• Dental industry experience including front office and back office administration
• Proficient with Microsoft Office products
• Basic understanding of industry practices
• Strong time management skills and the ability to prioritize work
• Very good attention to detail and accuracy
• Customer service oriented and ability to work with and resolve complex issues
• Ability to plan and arrange activities
• Strong interpersonal communication skills
• Strong written and verbal communication skills
• Ability to maintain confidential and highly sensitive information
• Ability to work in a team environment
• Ability to multi-task
• Ability to manage conflict
• Capacity to work effectively under pressure
• Analytical thinking
• Oversee small to medium sized projects
• Identify and recommend continuous improvement opportunities
• Establish productive working relationships at multiple levels within the organization

Benefits

• Medical, Dental and Vision Coverage
• 401K Plan with Company Match
• Paid Time Off (PTO)
• Sick Leave (if applicable)
• Paid Parental Leave
• Short Term Disability
• Income Protection
• Work Life Assistance Program
• Health Savings and Flexible Spending Accounts
• Education Benefits
• Worldwide Scholarship Program
• Volunteer Opportunities