Senior Product Manager, Core Experiences Platform

By the Numbers:

• Named #1 best software for small business of 2024 by G2
• 2,700+ employees in the United States, Canada, Mexico, and Turkiye and growing
• Over $500M in annual revenue
• The SMB market is large (and growing!) with huge opportunities for Gusto to make an incredible impact for SMBs
• There are 6.2M employers in the US, 98% have fewer than 100 employees ⁽¹⁾
• 550,000 new businesses are created each year in the US ⁽¹⁾

What Product Management is like at Gusto:

• We’re looking for high-autonomy, entrepreneurial Product Managers to come build high-impact solutions for small businesses and their employees. We believe in high-ownership Product Managers who operate like business owners - owning an entire roadmap end to end and shipping product all the way from strategy through to the nitty gritty details (some describe this kind of role as a “GM” type role).
• Our Product team is lean, which means you’ll have a high degree of impact and ownership.
• We’re here to serve small and medium businesses. Gusto has a strong mission-driven culture, and we care deeply about lifting up these business owners.

About the Team:

The Core Experiences Platform teams encompass the foundational data models, APIs, and UX concepts (or “commons”) that teams across Gusto leverage to build high quality, cohesive experiences at scale. We think globally about how to craft a thoughtful system of apps and experiences — considering the full stack — so that App teams can focus more locally on solving their unique jobs to be done. This work is critical to ensuring that Gusto functions and feels like one integrated, connected experience, where concepts, data, and UX patterns have shared meaning and where customers can build their own understanding and confidence because the experience is predictable, consistent, easy to use and feels custom-built for the unique needs of their business. This role will support Core Experiences, and focus on building new platform services to enable Gusto to serve more complex company structures.

Here’s what you’ll do day-to-day:

• Ownership: Craft a holistic vision grounded and lead the long-term product strategy for how Gusto represents more complex companies in both our data models and product experiences.
• North Star: Your goal is to evolve Gusto’s data model and product experience to unlock new business opportunities for companies with more complex tax reporting structures.
• Collaborate: Work closely with Design, Engineering, Data, and peer Product teams to drive the roadmap forward. You’ll also manage dependencies and mitigate roadblocks that could impact the design system's development or adoption.
• Problem Framing Research: Distill insights and data from key stakeholders, industry trends, competitive analysis, business and product metrics, and other sources to guide strategy.
• Roadmapping Prioritization: Set goals and strategy for your domain then translate it into a roadmap, milestones, and requirements collaboratively to drive alignment and excitement with your cross-functional partners and stakeholders.
• Measure Communicate: Define success metrics that reflect adoption, usage, and system health. You will demonstrate how the system drives org-wide value—even when that value is indirect—and advocate for its role as a core platform investment.

Here’s what we're looking for:

• 5+ years of product management experience driving platforms and systems including experience with building 0-1 platforms with
• 3+ years with data modeling and/or architecture experience
• Experience driving high growth of product from launch phase to scaled adoption
• Ability to set a strategy and translate to a roadmap metrics with end-to-end execution
• Data and hypothesis driven, business-minded
• Experience collaborating with multiple stakeholders to build scalable platforms
• Creating and growing diverse and passionate product teams
• Zest for learning and first principles thinking

If you don't think you meet all of the criteria above but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

Our cash compensation amount for this role is targeted at $152,000 to $190,000/yr in Denver most major metro locations, and $184,000 to $230,000/yr for San Francisco, New York, Seattle. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

Where do PMs at Gusto work?

We have offices in Denver, San Francisco, and New York and have remote team members across the US and Canada. We are also actively hiring for the following Hubs: Los Angeles, CA, Seattle, WA, and Toronto, Canada. Our open roles will specify on the careers page and in the job description where the position is eligible for work.

⁽¹⁾ Business Applications with Planned Wages (www.census.gov)