United States onlySummary
At Guidewire, we don’t just build software. We help insurers transform.Our Claims solutions power the industry’s leading insurers — and we are now searching for a Senior Product Manager to lead digital and automation experiences across ClaimCenter. This is not just UX. You will drive internal and external digital solutions, including ownership of Claims Autopilot — Guidewire’s automation platform — and influence how the next generation of adjusters and managers work.
The Opportunity
As the Senior Product Manager for Digital & Automation within Claims, you will own a critical portfolio spanning user experiences, API-driven automation, and intelligent workflows that extend the core ClaimCenter platform. You’ll work directly with Product Managers in Claims and across Insurance Suite, engineering pods, UX, customers, and partners to shape, prioritize, and deliver high-impact capabilities that support Claims departments in becoming more proactive, efficient, and outcome-driven.
Your work will touch everything from customer-facing digital interactions to internal tools that empower adjusters and managers — and the automation that connects them.
What You'll Do
Own feature delivery for internal and external digital experiences and the Autopilot automation platform.
Partner with engineering to define user stories, acceptance criteria, and sprint plans.
Lead discovery and requirements validation sessions with customers and prospects, in partnership with Design.
Manage dependencies across product areas and triage customer issues and escalations.
Collaborate with the Claims leadership team to align digital and automation priorities with the broader product strategy.
Stay ahead of industry trends in Claims digital transformation and automation.
Serve as a thought leader for extending Claims capabilities beyond core processing into intelligent digital and automation ecosystems.
Job Description
What We're Looking For
5+ years of Product Management or Product Owner experience in enterprise software.
Direct experience in the P&C Claims industry — in operations, technology, or as a vendor/partner.
Proven ability to translate complex customer needs into actionable product requirements.
Strong understanding of both external customer journeys and internal user workflows.
Experience delivering products in an agile development environment.
Excellent communication skills — able to work across engineering, design, sales, and customer success teams.
Ability to manage ambiguity and create clarity in a fast-moving environment.
Preferred Qualifications
Experience working with automation platforms and/or APIs.
Familiarity with SaaS / Cloud-native enterprise software.
Awareness of how AI/ML can enhance digital experiences and automation.
Bachelor’s degree required; MBA or advanced degree a plus.
Growth Path
This role is designed for a growth trajectory toward Principal PM and beyond. You will operate as a strategic product owner for some of the highest priority investment areas within Claims and will have opportunities to influence not only product delivery but future vision and strategy.
Why Guidewire?
At Guidewire, we are building more than software. We are building the future of insurance. You will work on impactful projects, collaborate with passionate and skilled colleagues, and have the opportunity to shape the evolution of an industry. If you’re looking for purpose-driven work and the chance to make a real difference, this is the role for you.
#claimscenter #digital #automation #productmanager
The US base salary range for this full-time position is $138,000 - $245,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to [email protected]. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, e-mail [email protected] to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days.
About Guidewire
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.
For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.
Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.
Germany only
Australia only
