Costa Rica onlyThe Company
Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.
Want to know more? See more of what we do here.
Job Description
As a Sales Enablement Program Manager, you will be responsible for designing, implementing, and managing sales training and development programs that enable our sales team to achieve revenue targets. You will work closely with sales leadership, product management, marketing, and other cross-functional teams to develop and deliver high-impact training programs, materials, tools, and resources that drive sales performance and revenue growth. This role has direct, meaningful impact on the success of our sales team and the overall growth of the company. Qualified candidates thrive in a fast-paced, high-growth environment with a supportive and collaborative culture.
This position is an individual contributor role that will report to the Senior Manager of Sales Enablement
What your impact will look like here:
- Design, develop, and deliver engaging and effective sales training programs, including sales skills development, product training, onboarding, and ongoing education that align with the company's objectives and growth plans
- Collaborate with sales operations and sales leadership to identify skill gaps, and develop targeted training and coaching programs to address them
- Create and maintain a library of sales enablement materials, such as playbooks, certifications, and other scalable resources, ensuring they are up-to-date and readily accessible to the sales team
- Develop and implement sales process best practices, tools, and technologies that drive efficiency and effectiveness
- Support the onboarding curriculum for the sales organization
- Partner with product management and marketing teams to ensure sales team members have a deep understanding of go-to-market strategies and value propositions
- Tailor content and information to various roles, segments, competencies, and sales motions, as applicable
- Develop knowledge assessments and certification exams and programs to measure student learning and application
- Monitor and evaluate the effectiveness of sales enablement programs and make data-driven recommendations for improvement
- Engage in structured call listening and call coaching programs, one-to-one coaching, or hand-on coaching and training to support training initiatives, as applicable
You will love this job if you have:
- Bachelor's degree in Business, Marketing, or a related field OR equivalent experience
- 5+ years of experience in sales enablement, sales training, or sales operations, preferably in a SaaS model, or B2G environment
- Proven track record of developing and implementing successful sales enablement programs that drive revenue growth
- Strong understanding of sales methodologies, processes, and best practices
- Excellent communication, presentation, and facilitation skills
- Ability to work effectively with cross-functional teams and collaborate with various stakeholders
- Strong project management and organizational skills with the ability to manage multiple priorities and meet deadlines
- Experience using sales enablement tools like Gong, Highspot, and Salesloft as well as Salesforce CRM
- Proficiency in using MS Office Suite and Windows-based computer applications
- Self-motivated, results-oriented, and able to work both independently and as part of a team
Security and Privacy Requirements
·Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
·Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.
Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!
The Team
- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
The Culture
- At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
a part of our journey.
- A few culture highlights include – Employee Resource Groups to encourage diverse voices
- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and
sometimes difficult issues ranging from mental health to work-life balance and current affairs.
- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee
population
The Impact
- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.
Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.
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