Community & Developer Ops Coordinator

About the Role

We're hiring a sharp, self-directed Community & Developer Ops Coordinator to join our small but ambitious team supporting one of the most active developer communities in the AI and frontier tech space. This isn't a "pick one lane" role — you'll be expected to flex across talent operations, developer communications, and community building, the same way the rest of the team does.

If you take real pride in your work, think before you act, communicate clearly, and get genuinely excited about building relationships with senior engineers around the world, you'll thrive here. If you need heavy structure or a single narrow scope, this isn't the role for you.

Yes, this is a lot of scope. We're transparent about that upfront because we'd rather you opt in with eyes open. What makes it work is the team — we're small, efficient, and we genuinely like each other. We share context generously, jump in when someone's drowning, and celebrate wins together. You won't be doing this alone.

What You'll Do

Talent & Recruiting Operations (40%)

• Support active recruiting projects for major AI/RLHF clients — these come in fast and often need rapid turnaround

• Help manage G2i pipeline, inbound applications, sourcing, and testing coordination

• Conduct intro and screening meetings with developers when necessary

• Run candidate-facing campaigns: onboarding, ID checks, contract signing, deactivations, reactivations

• Assist with developer onboarding for new contracts and project ramp-ups

• Help build and maintain talent pools and shortlists for recurring client needs

Communications & Developer Support (30%)

• Manage multi-channel communications across Slack, LinkedIn, WhatsApp, and email with accuracy and appropriate responsiveness

• Run shared inboxes — triaging, drafting replies, escalating thoughtfully

• Run campaigns via outreach tools to several members at a time — Happy Hour invites, sign-up campaigns, project-specific or action-specific outreach

Community, Events & Content (20%)

• Help plan, promote, host, and follow up on community events: AMAs, Happy Hours, developer sessions, hackathons

• Build and maintain a speaker pipeline — proactively sourcing thought leaders for AMAs

• Welcome new Slack members and keep community channels warm and responsive

• Support and come up with more community initiatives

Operations & Documentation (10%)

• Maintain documentation, FAQs, and shared resources with strong attention to detail

• Update Canva assets and templates

• Create and refine processes that prevent errors and improve efficiency

• Support special projects end-to-end — we trust you to own and finish things

What We're Looking For

The non-negotiables

• Critical thinker — You think through implications, anticipate problems, and ask clarifying questions before acting on something unclear

• Intellectual humility — You admit when you're unsure, ask for help, and accept feedback graciously rather than defensively

• Reliable and detail-oriented — You verify information independently rather than making assumptions, and you double-check outbound communications before sending

• Excellent written communication in English — Clear, professional, warm writing that adapts to different audiences (developers, clients, candidates, internal team)

• Personable and confident on camera — You're energized (not intimidated) by hosting Happy Hours, AMAs, and 15-min intro calls with technical professionals around the world

• Works smart with AI tools — You proactively use AI and automation to improve quality and speed, not just work harder

• Comfortable with rapid context switching — Priorities shift here. Some days are talent-ops crunch, others are community-heavy

• Strong team collaborator — You share context generously, celebrate wins, and support teammates through challenging weeks

Essential skills

• Proven ability to work independently with minimal oversight

• Strong project management and organizational capabilities — comfortable juggling many active workstreams at once

• Quick learner who masters new tools fast

• Excellent judgment about when to act independently vs. when to consult

• Holds quality standards even when volume is high

Nice to haves

• Experience in recruiting operations, talent coordination, or technical sourcing

• Background in developer communities, technical ecosystems, or AI/ML adjacent work

• Familiarity with Ashby, HireFlix, or similar ATS/interview platforms

• Track record of running successful virtual events (AMAs, hackathons, panels)

• Content creation experience (LinkedIn, video highlights, written recaps)

Location & Hours

• Fully remote

• Must be able to work Pacific Time hours (we already have ET and CET coverage and need PT)

• Based in the Americas; preferred for time zone overlap

• Flexible schedule within those parameters

How to Apply & Hiring Process

1. Apply through our Ashby application form

2. Selected candidates → Asynchronous HireFlix interview

3. Top candidates → Interview with Director of Community & Developer Operations

4. Final candidates → Interview with Head of Talent

5. Offer stage

We're reviewing applications on a rolling basis and looking to fill this position as soon as possible.

This role is perfect for someone who combines precision with personality — someone who loves the satisfaction of a job well done, thinks before they act, genuinely enjoys connecting with people, and thrives in a team where everyone wears multiple hats. If that sounds like you, we'd love to hear from you.