Foundever hiring Technical Project Manager • Remote (Work from Home) | Himalayas
FoundeverFO

Technical Project Manager

We empower brands through innovative CX outsourcing.

Foundever

Employee count: 5000+

Brazil only

Technical Project Manager for Conversational AI projects will oversee the end-to-end execution of projects involving chatbots, voicebots, and other AI solutions.

Requirements

  • Plan the implementation project for the chatbot, defining clear objectives and a detailed work plan
  • Oversee a qualified team, assigning tasks and responsibilities
  • Supervise and monitor all stages of the project, ensuring progress and resolving issues
  • Identify and mitigate project risks, developing contingency strategies
  • Manage the project budget, invoices process and controlling project costs
  • Engage and regularly communicate with relevant project stakeholders
  • Translate business requirements into actionable technical plans and milestones
  • Evaluate the technical feasibility and complexity of feature requests by reviewing architecture diagrams, documentation, and AI model capabilities
  • Manage end-to-end integration processes within projects, effectively communicating in technical terms with developers and Practice Experts
  • Participate in cross-functional collaboration on initiatives involving APIs, LLM integration, and Conversational AI platforms
  • Participate in technical discussions on LLM model selection, architecture decisions, and overall solution viability
  • Be able to monitor model performance metrics (e.g., latency, token usage, etc) and escalate technical blockers or quality risks when necessary
  • Creation and review of technical documentation to ensure clarity and completeness
  • Identify and mitigate technical risks related to scalability, latency, privacy, and model limitations
  • Implement defined processes and quality standards, conducting testing and gathering feedback for continuous improvements of the project
  • Evaluate the performance of the bot post-implementation, analyzing metrics and collecting data to identify enhancement opportunities
  • Create kick off decks, client presentations and overview monthly reports decks
  • Handles technical meetings and presentations to the client

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level
Manager

Location requirements

Hiring timezones

Brazil +/- 0 hours

About Foundever

Learn more about Foundever and their company culture.

View company profile

We empower brands through innovative CX outsourcing. Our forward-thinking approach to customer experience outsourcing blends human expertise with AI-driven capabilities, ensuring unparalleled support for your brand’s journey into the future of CX.

Employee benefits

Learn about the employee benefits and perks provided at Foundever.

View benefits

Corporate health insurance

Extensive healthcare coverage for all employees.

Training

All our employees have unlimited access to 2 online training platforms throughout the year. Depending on the needs, additional training is organised: OWASP, Vue.js, MySQL, AWS, management, English...

View Foundever's employee benefits
Claim this profileFoundever logoFO

Foundever

View company profile

Similar remote jobs

Here are other jobs you might want to apply for.

View all remote jobs

81 remote jobs at Foundever

Explore the variety of open remote roles at Foundever, offering flexible work options across multiple disciplines and skill levels.

View all jobs at Foundever

Remote companies like Foundever

Find your next opportunity by exploring profiles of companies that are similar to Foundever. Compare culture, benefits, and job openings on Himalayas.

View all companies

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan