Technical Project Manager

Technical Project Manager for Conversational AI projects will oversee the end-to-end execution of projects involving chatbots, voicebots, and other AI solutions.

Requirements

• Plan the implementation project for the chatbot, defining clear objectives and a detailed work plan
• Oversee a qualified team, assigning tasks and responsibilities
• Supervise and monitor all stages of the project, ensuring progress and resolving issues
• Identify and mitigate project risks, developing contingency strategies
• Manage the project budget, invoices process and controlling project costs
• Engage and regularly communicate with relevant project stakeholders
• Translate business requirements into actionable technical plans and milestones
• Evaluate the technical feasibility and complexity of feature requests by reviewing architecture diagrams, documentation, and AI model capabilities
• Manage end-to-end integration processes within projects, effectively communicating in technical terms with developers and Practice Experts
• Participate in cross-functional collaboration on initiatives involving APIs, LLM integration, and Conversational AI platforms
• Participate in technical discussions on LLM model selection, architecture decisions, and overall solution viability
• Be able to monitor model performance metrics (e.g., latency, token usage, etc) and escalate technical blockers or quality risks when necessary
• Creation and review of technical documentation to ensure clarity and completeness
• Identify and mitigate technical risks related to scalability, latency, privacy, and model limitations
• Implement defined processes and quality standards, conducting testing and gathering feedback for continuous improvements of the project
• Evaluate the performance of the bot post-implementation, analyzing metrics and collecting data to identify enhancement opportunities
• Create kick off decks, client presentations and overview monthly reports decks
• Handles technical meetings and presentations to the client