Learning Coordinator - Remote

Foundever is a global leader in the customer experience (CX) industry seeking a Remote Learning Coordinator. This role involves supporting agents with licensure, managing compliance, and ensuring high agent performance. It requires flexible problem-solving, strong communication, and attention to detail. The position contributes to ensuring compliance and assisting with agent development.

Requirements

• Work with various stakeholders, including state bodies and agents.
• Ensure agent’s resident state license is obtained.
• Verify agent’s state requirements and ensure compliance.
• Manage fingerprint process and procedures.
• Analyze data and reports to support candidate selection.
• Maintain contact with agents for career development and continuing education.

Benefits

• Competitive Pay