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FoundeverFO

IT Helpdesk Analyst with German & English - Remote

We empower brands through innovative CX outsourcing.

Foundever

Employee count: 5000+

Romania only

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Join our team as an IT Helpdesk Analyst and take your first step into an IT career with plenty of opportunities to learn and grow. You will support hardware and software platforms, provide user management support, and maintain workstation patching.

Requirements

  • English level min B2
  • German level C1
  • Previous experience (6 months or more) in desktop administration, IT support, or a comparable role is an advantage
  • Ability to manage multiple tasks simultaneously and deliver under short deadlines
  • Ability to work with minimal supervision, make independent decisions and solve complex problems.
  • Good understanding of IT support processes, desktop systems, and workplace technology operations.
  • Ability to work in a dynamic, fast-paced environment,
  • Demonstrated ability to develop professional relationships and interact with colleagues of all levels
  • Solution driven mindset

Benefits

  • Daily meal tickets worth 30 RON
  • Comprehensive private medical insurance
  • Employee Assistance Program Subscription
  • Great discounts at our partner shops
  • Access to the 7card by Gympass
  • Special banking offers
  • Referral bonus

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

Romania +/- 0 hours

About Foundever

Learn more about Foundever and their company culture.

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We empower brands through innovative CX outsourcing. Our forward-thinking approach to customer experience outsourcing blends human expertise with AI-driven capabilities, ensuring unparalleled support for your brand’s journey into the future of CX.

Employee benefits

Learn about the employee benefits and perks provided at Foundever.

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Corporate health insurance

Extensive healthcare coverage for all employees.

Training

All our employees have unlimited access to 2 online training platforms throughout the year. Depending on the needs, additional training is organised: OWASP, Vue.js, MySQL, AWS, management, English...

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Foundever

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