Transfer Agent Operations Specialist

About Figure

Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions.

By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.

Together with our 170+ partners, we've originated over $22 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets.

We’re proud to be recognized as one of Forbes’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies in Finance and Personal Finance.

About the Role

We are looking for a Transfer Agent Operations Specialist to join our team as a vital contributor to our daily financial operations. In this Associate-level position, you will be responsible for the precision and integrity of investor records and share movements. This role is designed for an operational professional who is not only skilled at executing complex tasks but is also eager to help build and refine the very processes they use every day. You will play a key part in scaling our operations and ensuring operational resilience while maintaining a "zero-error" environment.

What You’ll Do

• Manage the lifecycle of share exchanges and ensure all key duties are performed timely and accurately within our internal operations portal.
• Act as a "process architect" by partnering with the team to build out new policies, procedures, and checklists from the ground up.
• Proactively identify opportunities to streamline workflows, reduce friction, and increase overall department efficiency.
• Work directly with clients and internal partners to troubleshoot and resolve issues as they arise, ensuring a high standard of service.
• Maintain strict compliance with all internal policies, industry regulations, and TA Operations standards.
• Assist with cross-training tasks or strategic projects as capacity allows to support the firm’s growth.

What We Look For

• 2–5 years of operational experience at a bank, transfer agent, corporate trust, or custodian.
• A strong understanding of the regulatory landscape surrounding share movements and investor records.
• Proven ability to navigate internal operations portals and a high degree of comfort with financial technology.
• A meticulous eye for detail and a "zero-error" mindset in high-stakes environments.
• Strong troubleshooting skills and the ability to partner with others to resolve complex discrepancies.
• An ownership mentality with a focus on process improvement and operational efficiency.

Salary

• Compensation Range: $55,250 - $65,000/yr
• 25% annual bonus target, paid quarterly
• Company equity in the form of RSUs
• This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs

Benefits

• Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
• Company HSA, FSA, Dependent Care, 401k, and commuter benefits
• Employer-funded life and disability insurance coverage
• 11 Observed Holidays & PTO plan
• Up to 12 weeks paid family leave
• Continuing education reimbursement

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice.

Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.