As a Client Success Manager, you will support high value clients throughout their property coaching journey, helping them stay engaged, accountable and progressing toward real property deals.
Requirements
- Previous experience in client success, relationship management, account management, sales or customer onboarding
- Exceptional spoken and written English communication skills
- Confident, professional and engaging presence on Zoom calls
- Strong people skills with the ability to build rapport quickly
- Ability to ask thoughtful questions and guide conversations effectively
- Comfortable holding clients accountable to agreed actions
- High emotional intelligence and strong listening skills
- Strong attention to detail and process follow through
- Proactive mindset with the ability to identify issues before they escalate
- Ability to work Australian business hours consistently
- Comfortable using CRM systems and digital platforms
- Experience working with high value or high touch clients
- Exposure to property, real estate, coaching or investment industries
- Experience using GoHighLevel or similar CRM systems
- Understanding of personality or behavioural assessment frameworks
- Interest in AI powered platforms and technology enabled businesses
Benefits
- Long term career growth opportunities
- Collaborative and supportive team environment
- Performance focused culture with direct exposure to leadership
- Opportunity to work within an innovative AI and property education business
- Ongoing professional development and training
- Flexible and modern online working environment
