Carrier Product Manager
EasyPost is not only helping e-commerce companies with accurate tracking and logistics, we are delivering hope and spreading smiles to homes all across the country.
About the role:The primary responsibilities of the Product Manager III will be to make it easy for developers across all of our customer segments to understand, use, debug, and get help with our broad suite of shipping APIs, as well as increase developer productivity within our carrier engineering org. Through your analysis, developer interviews, and internal feedback, the Product Manager III will drive a product roadmap that will delight our customer’s developers and scale our carrier platform. The role will work across many teams, from Engineering to Customer Support to Business Development, and will have the opportunity to make a huge impact on our developer community and our business.
What you will do:o Lead the creation of clear and actionable product requirements and specifications that can be communicated to Engineering and Program Management teamo Manage numerous projects from inception through launch including Go-To-Market coordination of training, marketing, pricing/billing, & legal.o Build, evangelize, and execute a shared vision & strategy for internal and external developer experiences.o Experience building and driving a roadmap, based in customer needs, with a clear path to incremental delivery o Advocate for features that will help drive the business strategy and vision.o Perform market assessments to keep abreast of the latest in the industry in order to benchmark and identify gaps.o Understand internal and external developer personas, discover user needs and pain points, and translate into detailed and actionable product requirementso Drive product development with multiple teams of world-class engineers, designers, and program managers.o Identify cross-ownership with partner teams and drive cross-org product effortso Define and analyze metrics to measure progress towards success.o Ability to self-manage and act with autonomyo Own, manage and prioritize the backlog of features and bugs based on ROI and dependencies with other product managers, development teams and business stakeholders. About you:o Bachelor’s Degree in Computer Science or software engineering background requiredo 5+ years of related experience, master’s degree and 3+ years of related experience, or equivalent related work experience. o Required: carrier experience - US regional carriersForeign post such as Canada Post, Royal Mail, Australia Posto Bonus: Supply chain and/or logistics experience in SaaSo Experience defining vision and strategy for a technical producto Experience going through a full product cycle, integrating customer feedback into product requirements and driving prioritizationo Experience presenting to leadership, participating in the sales cycle, and handling sensitive customer escalationso 3+ years of experience as a software developer or having developers as customerso Experience working with APIs, SDKs, developer experience, and white label experienceso A strong understanding of the developer community and a love of developer products and toolso Experience driving impact through cross-functional leadershipo Exceptional written and verbal communication skills with both technical and non-technical audienceso Get-stuff-done attitude, great positive energy, and thrive in a fast paced environmento Influential communication skills. What We Offer:
o Comprehensive medical, dental, vision, and life insuranceo Competitive compensation package and equityo 401(k) matcho Monthly work from home stipend of $50 neto Flexible work schedule and paid time offo Collaborative culture with a supportive teamo A great place to work with unlimited growth opportunitieso The opportunity to make massive contributions at a hyper-growth companyo Make an impact on a product helping ship millions of packages per day
Data Privacy Notice for Job Applicants:For information on personal data processing, please see our Privacy Policy: https://www.easypost.com/privacy
"EasyPost is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law."
To be considered for this position, you must be authorized and based in the United States.
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About the job
Apply before
Jun 03, 2024
Posted on
Apr 04, 2024
Job type
Full Time
Experience level
Location requirements
Hiring timezones
Job categories
About EasyPost
Learn more about EasyPost and their company culture.
EasyPost is not only helping e-commerce companies with accurate tracking and logistics, we are delivering hope and spreading smiles to homes all across the country. We push boundaries and change the status quo through our restful API, allowing companies greater control over their shipping. We continue to disrupt the shipping industry, and this is the best time to get on board. We are out to do things differently, to consistently change, grow, and progress. Join us in building the shipping infrastructure.
Tech stack
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Employee benefits
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Healthcare benefits
Medical, dental, and vision insurance.
Disability insurance
We'll cover your disability insurance.
Company events
Monthly virtual events for team building
Retirement benefits
401(k) to help you invest in your future.
EasyPost
Company size
51-200
Founded in
2012
Chief executive officer
Jarrett Streebin
Employees live in
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