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DocplannerDO

Global PX Operations Specialist

We want patients to find the perfect doctor and book an appointment in the most easy way.

Docplanner

Employee count: 1001-5000

Spain only

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The position

This role will be part of the Global PX Services team (PX is People Experience); you will be responsible for our core HRIS (data accuracy & workflows) and PX processes (compliance with statutory requirements and internal policies) with the goal of making PX teams work better (standardization, scalability and automation is our mantra).

If you are an enthusiastic and driven HR professional, keen to learn and develop your skills in a dynamic scale-up environment, this just might be the right place for you!

Your key responsibilities:

  • Full ownership of our HRIS system (Hibob), managing the data architecture, workflows, access, permissions and integrations with the different systems and tools. We are planning some system changes, you will lead the implementation / migration to the new tools.
  • Define, implement, and continuously evolve the full PX Services processes in a people-centric way, ensuring we offer a compelling and compliant people experience for all our employees.
  • Drive the automation of PX processes, including potential implementation and management of AI applications. Foster innovation across the team.
  • Closely collaborate with and support other PX functions (BPs, TA, Diversity, Solutions, etc) for the E2E employee journey, from onboarding to offboarding.
  • Monitor employee data quality together with the different analytic functions (finance, BI, etc)
  • Bachelor´s Degree in Business Administration with focus in Human Resources, labor relations or similar degree.
  • Previous experience in HR (minimum of 7 years with at least and 1- 2 years in a similar global role, ideally in a tech scaleup organisation.
  • Experience as a system administrator, process owner and leading projects. You have played a key role on HRIS implementation project.
  • Excellent communication and interpersonal skills (fluent English).
  • Ability to work collaboratively and independently, taking initiative and ownership.
  • Excellent analytical skills, including compiling data, research, and problem solving.

What to Expect from Our Hiring Process

We like to keep things transparent and efficient! Here’s what the process usually looks like (though it might vary slightly depending on the role):

1️⃣ Intro Chat – A first call with our Talent Acquisition Partner to explore mutual fit around relevant skills, value alignment, and motivation.

2️⃣ Hiring Manager Interview – A deeper dive into your experience and aspirations with your future manager, who you’ll be reporting to in this role. Take this chance to ask anything on your mind—it’s just as much about making sure we’re the right fit for you, too.

3️⃣ Second Hiring Manager Interview

4️⃣ Final Interview - final call with our VP Finance

Why You’ll Love It Here

💙 Global Benefits – No matter where you are, you’ll have access to:

  • Healthcare insurance – so you can focus on what matters.
  • Wellness that works for you – from gym memberships to mental health support, we’ve got you covered.
  • Time off that counts – whether it’s a vacation, your birthday, or just a day to recharge, we believe in balance.
  • ESOP (Employee Share Ownership Plan) after 6 months with us—because we believe in sharing our success!

📍 Local Perks – Depending on your location, you will be entitled to local benefits like meal vouchers (ticket restaurant), transport allowances, or extended parental leave.

🚀 Career Growth – We’re growing, and so can you! You’ll find lots of chances to learn, develop, and explore new paths—whether within your team or through cross-functional projects.

🌎 A Truly Global Team – Work with talented people from all over the world in a diverse and inclusive environment.

⏳ Flexibility That Works for You – Remote work and flexible hours aren’t just buzzwords here. While the extent of flexibility depends on your role and team, we value results over rigid schedules. Prefer an office setting? You're welcome at any of our hubs in Barcelona, Warsaw, Curitiba, Rio de Janeiro, Mexico City, Bogotá, Munich, Rome or Bologna.

Please note: At this time, we are not able to sponsor visas for this position. To apply, you must already have the legal right to work in your country of residence or the location of the role.

What We Believe In

At Docplanner, our values guide everything we do:

📊 Focus on results – we're here to make an impact.

🧠 Think like an owner – take responsibility, drive outcomes.

✂️ Keep it simple, keep it lean – smart solutions over complexity.

🔊 Be respectful and radically honest – openness builds trust.

📚 Learn and be curious – growth is part of the job.

Don’t just take our word for it—check out our Glassdoor to hear what our people say!

We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all walks of life, regardless of gender, disability, or background, and are dedicated to fostering an inclusive workplace where everyone feels valued and empowered to contribute.

About Us

At Docplanner Group, we’re on a mission to help people live longer, healthier lives. As the world’s largest healthcare platform, each month, we connect 24 million patients with 280k doctors across 13 countries (through brands like ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda). Our marketplaces, SaaS and AI tools simplify daily tasks and help doctors, clinics and hospitals work more efficiently, so they can focus on what really matters: caring for their patients.
Learn more about our products here: pro.doctoralia.es

Why Join Us?

  • 📊 Real impact – We help doctors help patients. Your work truly makes a difference.
  • 📈 At scale, yet agile – 3,000+ employees, but still fast, flexible, and hands-on.
  • 💰 Pre-IPO & growing – We’re backed by leading VC funds including One Peak Partners, Goldman Sachs Asset Management, and Point Nine Capital, raising a total of approx. €400m to date. Now, we’re focused on profitability and IPO preparation. It’s an exciting time to join us.
  • ✨ Shape the future, sustain growth – Make a difference now *and* build for long-termsuccess.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

Spain +/- 0 hours

About Docplanner

Learn more about Docplanner and their company culture.

View company profile

We want patients to find the perfect doctor and book an appointment in the most easy way. The patient journey should be enjoyable, and that's why we are always next to them: to help them find the best possible care. Anytime, anywhere.

We also help doctors to better manage their practice and build their online reputation. With our integrated end-to-end solution, doctors are able not only to improve their online presence, but also to devote their time to what really matters: their patients.

Our Values

  • Leave your comfort zone: There were a handful of us when we started. Now there are over 2800 of us on 4 continents. We learn and grow so the company can.

  • Focus on results, not tasks: Just because you are doing a lot, does not mean that you get a lot done. We do a lot of work that makes sense, measure our impact, reach goals.

  • Give feedback now, directly: We know very few mind readers. None actually. We don’t read the minds of our users. We A/B test. We don’t read the minds of each other. We ask for and give feedback.

  • Keep it simple: Right.

  • Do what you love <3 Alright, we work for the money. But once that is out of the way, why do you do what you do? We believe if you don’t see meaning in what you do, you should stop right now.

  • Hustle, hit, never quit: We’ve been through many highs and lows. Both in business and as a team. We are lucky to have a “losing sucks” syndrome. Which we call “hustle, hit, never quit.” And yes, Nike is better at PR with this one.

Employee benefits

Learn about the employee benefits and perks provided at Docplanner.

View benefits

Stock option plan

We give you a piece of the company, you become a partner and have an impact on what’s going on here.

English classes

The possibility to learn English in a very informal atmosphere, with great teachers, in our office, for free.

View Docplanner's employee benefits
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Docplanner

Company size

1001-5000 employees

Founded in

2012

Chief executive officer

Mariusz Gralewski

View company profile

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