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DandyDA

Clinical Support Team Lead

Dandy is the fastest growing startup in the U. S, on a mission to change an underserved industry: to become the Operating System of every dental practice in the country through a perfect blend of cutting-edge technology and personal customer support to address novel, complex and unsolved problems.

Dandy

Employee count: 51-200

United States only

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Dandy is hiring a Clinical Support Team Lead to join our Customer Experience (CX) Operations team, delivering a best-in-class experience to dental practice clients. The ideal candidate is a data-driven leader with a keen eye for operational efficiency and a solid background in customer service.

Requirements

  • Supervise and coach a team of front line associates
  • Manage team performance and KPIs
  • Develop and maintain Standard Operating Procedures (SOPs)
  • Identify operational bottlenecks and propose scalable solutions

Benefits

  • Healthcare
  • Dental
  • Mental health support
  • Parental planning resources
  • Retirement savings options
  • Generous paid time off

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

United States

Hiring timezones

United States +/- 0 hours

Job categories

Customer Support Team LeadSupport Team LeadClinical Support AssociateClinical Support SpecialistClinical Operations Lead

Skills

SOPs

About Dandy

Learn more about Dandy and their company culture.

View company profile

Dandy is the fastest growing startup in the U.S, on a mission to change an underserved industry: to become the Operating System of every dental practice in the country through a perfect blend of
cutting-edge technology and personal customer support to address novel, complex and unsolved problems.

Our offices are based in NY but we are remote friendly. Our benefits include unlimited time off, best in class healthcare including medical, dental, and vision, competitive salary and equity packages and a 401k program.

Employee benefits

Learn about the employee benefits and perks provided at Dandy.

View benefits

Equity benefits

Competitive salary and equity packages.

Healthcare benefits

Best in class healthcare including medical, dental, and vision.

Generous parental leave

Generous paid family leave for all parents to support you and your family.

Retirement benefits

Generous 401(k) and regional retirement plans to help you invest in your future.

View Dandy's employee benefits
Dandy logoDA

Dandy

Company size

51-200 employees

Founded in

2016

Chief executive officer

Dan Hanover

Markets

Healthcare TechnologySaaSHealthcare Services

Employees live in

United States
View company profile

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