Account Manager, SMB Dedicated I

Dandy is looking for an Account Manager to join the growing team and delight our customers: dentists across the country. The Account Manager will be responsible for driving revenue per practice, fostering strong customer relationships, and expanding into new locations.

Requirements

• 2+ years of experience in Sales, Account Management, or Customer Success within or related to SaaS/healthcare vertical, dental industry experience a plus.
• Proven track record of upselling, cross-selling, and growing complex account portfolios.
• Experience managing relationships with multiple stakeholders at small-to-medium business groups or multi-site organizations.
• Comfortable spending 60%+ of your day engaging with clients by phone or video.
• Highly analytical with the ability to interpret data dashboards to inform strategy.
• Empathetic, curious, and passionate about understanding customer pain points.
• Strong communicator with exceptional organization, follow-through, and problem-solving skills.
• Self-motivated, performance-driven, and adaptable to a fast-paced environment.
• Willingness to travel for offsites, industry events, or key customer visits.

Benefits

• healthcare
• dental
• mental health support
• parental planning resources
• retirement savings options
• generous paid time off