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CyaraCY

Contracts Administrator

Cyara is an AI-powered CX Transformation Platform provider that helps enterprises deliver flawless customer interactions across various channels through automated testing and monitoring.

Cyara

Employee count: 201-500

Salary: 85k-95k USD

United States only

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Cyara is a global leader in AI-powered customer experience assurance. As the Contracts Administrator, you will look for opportunities to improve, streamline, and automate legal operations, manage legal systems, tools, and processes, and provide legal advice on a broad range of topics. You will work with attorneys, internal stakeholders, and external counsel to ensure alignment between business needs and contract terms.

Requirements

  • Minimum 3 years of prior experience as a paralegal, contracts manager, contracts administrator, or other comparable role.
  • Deep understanding of contract review, drafting, and negotiation process for various types of commercial contracts.
  • Solid understanding of legal project management, including analyzing and building processes and automating manual tasks with technology solutions.
  • Experience in developing, implementing, and using technology solutions or other contract/matter management software, DocuSign, Salesforce, IronClad.

Benefits

  • Competitive compensation
  • Flexible work environment
  • Results-oriented, fast-paced, and focused on continuous improvement work culture
  • Family first, team-oriented, and ever-positive atmosphere
  • Opportunities for professional growth and development
  • Equal opportunity employer with a commitment to diversity, equity, and inclusion

About the job

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Posted on

Job type

Full Time

Experience level

Salary

Salary: 85k-95k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Cyara

Learn more about Cyara and their company culture.

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Cyara revolutionizes the way businesses transform and optimize their customer experiences. The company's AI-based CX Transformation Platform empowers enterprises to deliver flawless interactions across voice, video, digital, and chatbot experiences. With Cyara, businesses can improve customer journeys through continuous innovation while reducing costs and minimizing risks. The platform supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, and production monitoring. This ensures enterprises can build flawless customer journeys across all channels while mitigating the risk of customer-facing defects. Cyara's solutions enable organizations to proactively identify and resolve issues before they impact customers, thereby enhancing customer satisfaction and loyalty.

Founded in 2006 in Melbourne, Australia, and now headquartered in Redwood City, California, Cyara has established itself as a global leader in CX assurance. The company serves over 450 leading global brands, including prominent names in technology, finance, healthcare, and insurance. Cyara's commitment to innovation is evident in its continuous development of new features and integrations, such as its recent integration with OpenAI's GPT-3 to accelerate the generation of training and testing data for its Botium solution. With a high customer retention rate and a world-class Net Promoter Score (NPS), Cyara is trusted by leading global brands to deliver exceptional customer experiences at scale. The company's platform is designed to be flexible and agile, adapting to the evolving needs of businesses in a rapidly changing technological landscape. Cyara's comprehensive approach to CX assurance helps organizations stay ahead of customer expectations and maintain a competitive edge.

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Cyara

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