Cyara

Cyara revolutionizes the way businesses transform and optimize their customer experiences. The company's AI-based CX Transformation Platform empowers enterprises to deliver flawless interactions across voice, video, digital, and chatbot experiences. With Cyara, businesses can improve customer journeys through continuous innovation while reducing costs and minimizing risks. The platform supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, and production monitoring. This ensures enterprises can build flawless customer journeys across all channels while mitigating the risk of customer-facing defects. Cyara's solutions enable organizations to proactively identify and resolve issues before they impact customers, thereby enhancing customer satisfaction and loyalty.

Founded in 2006 in Melbourne, Australia, and now headquartered in Redwood City, California, Cyara has established itself as a global leader in CX assurance. The company serves over 450 leading global brands, including prominent names in technology, finance, healthcare, and insurance. Cyara's commitment to innovation is evident in its continuous development of new features and integrations, such as its recent integration with OpenAI's GPT-3 to accelerate the generation of training and testing data for its Botium solution. With a high customer retention rate and a world-class Net Promoter Score (NPS), Cyara is trusted by leading global brands to deliver exceptional customer experiences at scale. The company's platform is designed to be flexible and agile, adapting to the evolving needs of businesses in a rapidly changing technological landscape. Cyara's comprehensive approach to CX assurance helps organizations stay ahead of customer expectations and maintain a competitive edge.