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CSGCS

SOFTWARE TEST ENGINEER (Technical) | PRODUCT R&D, INNOVATION & OWNERSHIP

CSG delivers innovative customer engagement solutions that help you acquire, monetize, engage and retain customers.

CSG

Employee count: 5000+

Indonesia only

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Job Description

Hi, I'm Sushma Nayak your Recruiter. At CSG, we choose to see beyond a resume paper. We put your story, perspective, background, and what you have to offer first. While the traditional approach works for some, many miss out on fantastic talent like yourself, and we refuse to make that mistake. Instead, we believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary.

About the role

Joining our team as a Technical Test Engineer you will collaborate with our cross-functional team to effectively test features/technology for the CSG Quote & Order product to maintain& improve quality standards. You will develop and execute tests using modern tools such as Karate (API), Cypress (UI) and k6 (Performance).

In your first 90 days, you’ll get comfortable with our system, join a squad, build strong relationships with the team, and get involved in new feature development to deliver high quality outcomes for our customers.

What you’ll do

  • Compose test plans, execute tests, review requirements coverage, capture/document test results and use your brain power for root cause analysis.

  • Use the latest tools like Karate (API), Cypress (UI) and k6 (Performance) as part of our test cycles.

  • Performs automated and manual test execution for functional, application, regression, and integration tests.

  • Participate in agile ceremonies such as planning, reviews, stand-ups, demos, retrospectives, etc.

  • Be part of a multi-skill squad with Product Owners, Scrum Masters, Developers and other Software Testers.

Role Requirements

  • 2+ years of Software Test Engineer experience.

  • Bachelor’s/College Degree, Computer Science/Information Technology or equivalent.

  • Knowledge in software testing and methodologies/processes.

  • Experience with Test Automation: Writing/maintaining test automation scripts.

  • Effective communication and collaborating across multiple teams, ensuring understanding of written material.

  • It's a plus if you are familiar with: Cypress, Cucumber & Karate DSL and have experience in one or more programming languages (preferably JavaScript/NodeJs).

Location(s):

Indonesia Remote

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.

About the job

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Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

Indonesia +/- 0 hours

About CSG

Learn more about CSG and their company culture.

View company profile

CSG delivers innovative customer engagement solutions that help you acquire, monetize, engage and retain customers.

Meet CSG

Customer experience, commerce and payments have changed forever. With innovative new technologies like 5G and AI reshaping consumer expectations, it’s up to brands to deliver digital, engaging experiences that win over customers, no matter where they are in their customer journey.

That’s where CSG comes in. CSG is a purpose-driven, high-growth SaaS platform company helping some of the world’s most recognizable brands solve their toughest business challenges. We’re a trusted partner to global companies that want to evolve to meet the demands of today’s digital economy, with future-ready solutions that drive exceptional customer experiences.

We make experiences extraordinary.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. We’re with you and your customers every step of the way, and at every stage of the customer lifecycle. We can consult with you on customer needs, design a front-facing customer experience and deliver the back-office systems to back it up. And we wrap it all in our managed services and CX consultancy to continue fine-tuning and improving interactions and operations.

The impact of our solutions isn’t always seen, but it’s felt. When a teenager tops up their cell phone plan to stay on the phone with their grandparents a little longer, that’s CSG. When someone gets a reminder that their vital medication is ready for pickup, CSG helps make that happen. And when someone pays directly from their bank account to avoid processing fees, yes, that’s CSG too.

Employee benefits

Learn about the employee benefits and perks provided at CSG.

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Unlimited vacation

Take the time you need to unwind.

Retirement benefits

Immediately vested 5.5% 401(k) match.

Equity benefits

Employee stock purchase plan at 15% off.

Healthcare benefits

Healthcare benefits starting from day one.

View CSG's employee benefits
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