Senior Frontend Engineer | PRODUCT R&D, INNOVATION & OWNERSHIP

About CSG

CSG is a multinational organisation headquartered in the United States with more than 5000 employees in countries around the world.

We’re a SaaS platform company that helps some of the world’s most recognizable brands solve their toughest business challenges. Our innovative solutions and trusted experts enable companies to create customer experiences that set them apart.

At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channelling the power of all, we make ordinary customer and employee experiences extraordinary. This is your opportunity to join one of our high-performing teams. Channel the power of YOU and begin the journey to becoming a CSGer.

Our product & team

This role is within the team that designs and develops CSG Quote & Order, a cutting-edge order management and quoting (CPQ) platform. Built using the latest technology, our platform modernizes industries like telecommunications and banking.

Our team promotes a collaborative culture where everyone’s contributions are valued, and diversity is celebrated. We prioritize continuous learning and improvement to keep our product competitive, and ensure CSG remains an exciting workplace.

Due to growing demand from high-profile customers, our team is expanding in 2025 and that's where you come in!

About our technology

Our product frontend is built using the Angular framework and web component technology. We are currently moving towards a micro-frontend architecture and would love to have you on board for the journey!

Our backend is super modern adopting a microservice architecture for scalability and flexibility, using Kafka for event streaming and PostgreSQL for data storage.

We use Kubernetes to orchestrate our containers, allowing us to offer cloud (AWS & Azure) and on-premise deployment options of our platform. Our infrastructure is maintained by a state-of-the-art gitops/IaC pipeline.

We heavily lean on open-source tools and libraries, as well as maintaining our own, to make development faster, simpler, and more consistent. Our code is managed using Git, undergoes peer review before we test, package and deploy through our CI/CD pipelines.

Hi, I'm Zandile Vanqa, your Recruiter and guide to joining CSG. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer.

About the role

Joining our team as a Senior Frontend Engineer you will collaborate with our cross-functional team to design, build, and optimise features/technology for the CSG Quote & Order product.

In your first 90 days, you’ll get comfortable with our system, build strong relationships with the team, and kick-off new feature development to deliver awesome outcomes for our customers.

What you will do

• You will report to the Software Development Manager
• Champion clean, efficient code by giving thoughtful PR feedback and holding the team to high standards.
• Work creatively to solve real-world problems for customers around the world.
• Collaborate with product and design teams to translate customer needs into impactful, user-friendly UI/X.
• Take ownership across our systems, contribute ideas to the product design and architecture. Spot inefficiencies, resolve bottlenecks and keep everything running like clockwork.
• Mentor and inspire the team by sharing your expertise and helping others level up their skills.
• Be part of a multi-skill squad with Product Owners, Scrum Masters, Developers and other Software Testers.
• Evaluate new tools, frameworks, and trends to keep us at the forefront of innovation and productivity.

Role Requirements

• 5+ years software development experience in front-end fundamentals (HTML, CSS, JavaScript)
• Strong knowledge of HTML, CSS and JavaScript
• Knowledge of contemporary JavaScript frameworks (i.e: Angular or React or Vue)
• Good Knowledge of building user-friendly UI/UX
• Knowledge of modern CSS framework (i.e: Bootstrap, Material Design, Tailwind)
• The ability to communicate well, and work in a collaborative team environment

Perks & benefits

• Work from anywhere: CSG has a global policy called "Flexibility First" that allows employees to work from wherever they feel most productive. The Quote & Order team does not maintain a dedicated office space, so your position will be 100% remote with the exception of several in-person workshops during the year (in Bali – see below – and Melbourne).
• Twice-yearly workshops in Bali: Twice a year the whole Quote & Order team gets together in Bali, Indonesia for dedicated in-person time including team presentations, hackathon sessions, training and team-building activities.
• Paid volunteer days: Everyone at CSG gets two paid days per year to volunteer at a community organisation of your choice.