Procurement Specialist

Hi, I’m Rita Dias your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

The Procurement Specialist is responsible for executing day‑to‑day procurement activities across a range of IT and services categories, including hardware, software, SaaS, cloud, consulting and professional services related to technology, and associated maintenance and support. The role focuses on high‑volume, low‑value transactions that enable CSG’s global operations across APAC, EMEA, and the Americas. This role supports sourcing activities led by senior procurement staff and partners with stakeholders across business and technology teams to coordinate supplier interactions, manage renewals, and process purchase requests, ensuring that procurement activities align with business priorities, financial objectives, and governance requirements.

We are looking for Procurement Specialist who will:

• Provide support for indirect IT and services spend including hardware, software, SaaS, cloud, consulting and professional services, and maintenance/support, generally low‑cost, high‑volume transactions.

• Negotiate business and pricing terms in collaboration with Legal and Business Owners for low‑to‑mid‑complexity transactions, within established guardrails, to help optimize total cost and value for CSG.

• Facilitate supplier onboarding activities as needed before finalizing transactions, including confirming that required documentation and system setups are in place.

• Obtain, validate, and update supplier quotes; provide quote information and options to internal requestors and service owners, and ensure that selected options are accurately reflected in purchase orders.

• Fulfill renewal orders with existing suppliers (e.g., term licenses, maintenance and support) by tracking expiration dates, initiating renewal discussions, and completing associated purchasing activities to avoid service interruptions.

• Ensure day‑to‑day procurement activities comply with Finance, Legal, and Procurement policies, procedures, and approval frameworks.

• Maintain and use a calendar of key contract dates (e.g., maintenance, support, and term license expirations and termination notice periods) to proactively trigger renewals, terminations, or changes.

• Provide coverage and timely support for stakeholders across APAC, EMEA, and the Americas, coordinating with colleagues as needed to manage time zone differences and business priorities.

• Create and track savings and cost‑avoidance opportunities associated with renewals, competitive quotes, and negotiations in support of the company’s financial targets.

• Use procurement workflow and efficiency tools to initiate work, track status, and keep internal requestors and other stakeholders informed of progress, while maintaining accurate procurement and master data in purchasing and contract management systems.

• Support senior procurement staff, as requested, on sourcing events (e.g., RFx) by helping gather requirements, compile supplier responses, and organize basic price and non‑price comparisons.

Is this opportunity right for you? We are looking for candidates who:

• Bachelor’s Degree in Sourcing, Supply Chain, Business Administration, Finance, or a related field, or equivalent experience

• 2–3 years’ experience in Sourcing, Supply Chain, Procurement, or a closely related field

• Experience supporting indirect and/or IT procurement (hardware, software, SaaS, cloud, services) is preferred

• Ability to organize and prioritize multiple requests and manage workload to meet deadlines in a fast‑paced environment.

• Ability to report on spend, savings, and deal metrics and to interpret data for basic analysis and decision‑making.

• Comprehension of business terms contained in legal contracts (e.g., price and price structure, license metrics, intellectual property, services, and data protection) and willingness to develop deeper knowledge over time.

• Basic understanding of total cost of ownership (TCO) concepts, with the ability to consider cost, quality, risk, and service when comparing supplier options.

• Excellent communication, negotiation, and human relations skills, with a service-oriented mindset toward internal requestors and external suppliers.

• Strong analytical and organizational skills with high attention to detail and data accuracy.

• Proficiency with enterprise procurement and productivity tools, including purchasing/ERP systems (e.g., Oracle Financials, Ariba), Microsoft Office (Excel, Word, PowerPoint), contract management software (e.g., Conga or equivalent), and workflow/intake tools (e.g., Jira, ServiceNow, BMC Helix or similar).

• Ability to communicate and collaborate effectively in English with stakeholders and suppliers across APAC, EMEA, and the Americas.

Perks & Benefits

• Sulamerica Health

• Sulamerica Dental

• Vidalink

• Food/Meal Voucher

• Child Care Assistance

• Day off: on birthday

• Gympass

• Language assistance

• Digital course platform

• Volunteer time off: 2 days a year

Location(s):

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.