Platform Engineer I- AWS Cloud Support

Remote, India

We are excited to learn more about you and your unique background.

At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. This is your opportunity to join one of our high-performing teams. Channel the power of YOU and begin the journey to becoming a CSGer.

We are looking for a Platform Engineer I who will:

The Platform Engineer I to join our Ascendon Platform Management & Security team. The PM&S team is responsible for the creation and support of AWS accounts, pipeline automation, Windows Active Directory domains, E-Mail services and Security tooling for the Ascendon organization. You will work with a fun and exciting team and be on the absolute cutting edge of technology.

• Support an AWS Cloud Infrastructure, mostly using IaC tools like Terraform

• Support a Windows infrastructure, including Active Directory & PKI

• Interface with all levels of users for support, including developers, administrators, engineers, DBA, etc 

• Create scripts, tools, framework, metrics, process/procedure and documentation to support Platform Operation needs 

• Complete customer change requests and problem ticket resolution

• Participate in a 24/7 on-call rotation

• Support the implementation and administration of information security policies and technologies

• Improve security engineering audit and compliance tasks including alert tuning, log collection

Is this opportunity right for you? We are looking for candidates who have:

• Bachelor’s degree in information technology; Computer Science, Engineering, related field, or equivalent experience.

• 2-4 Years of experience in supporting an AWS Cloud Infrastructure, mostly using IaC tools like Terraform

• Familiarity with Cloud Security models and best practices

• Experience with Windows and/or Linux Administration

• Prefer experience with scripting languages to build automations in support of the infrastructure (Examples: Powershell, BASH or python)

• A desire to learn new things. Our team is on the cutting edge of technology and are more than happy to train you.

• Skills, good to have: Active Directory, Terraform/CloudFormation , AWS Lambda (Python) , ElasticSearch, Microsoft SQL Server ,Network Troubleshooting Skills

Our Guiding Principles

Impact

Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity

Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration

Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

CSGer Perks & Benefits (Feel free to adjust this by regional benefits!)

• Work from Home, in-office, or hybrid
• Employee Belonging Groups
• Insurance
• Paid Vacation, Volunteer, and Holiday Time Off
• And so much more!

View More Benefits (https://www.csgi.com/careers/)

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at [email protected]. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here

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