Operational Engr |

​Hi, I'mArison Ferreira, your recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

Notwithstanding the requirements below, if you are driven by challenges and eager to work at the forefront of innovation within a supportive team environment, we encourage you to apply!

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We are looking for a Operational Engr | who will:

• Assist in monitoring and maintaining the health and performance of software systems to ensure reliability & performance.

• Identify, troubleshoot, & address basic challenges in software development with guidance

• Investigate and resolve basic technical issues and incidents, working to minimize downtime and disruption to operations.

• Maintains scripts & programs that aide in operation, diagnosis of applications, & platforms in production with guidance

• Assist in writing automation software to support software development lifecycle.

• Collaborates & coordinates with application and platform teams to install, configure and monitor operations of business applications.

• Assists in documenting operational procedures and best practices.

Is this opportunity right for you? We are looking for candidates who have:

• Bachelor’s or Master’s degree in Computer Science, Engineering, Information Technology, or a related field.

• · 2+ years of hands-on experience in software development.

• Cloud Operations: Managing deployments with Azure DevOps and monitoring/troubleshooting services in AWS. Experience with Microsoft Entra ID (Azure AD) for identity management is key.

• Automation & Scripting: Strong ability to develop and maintain PowerShell scripts for automation, configuration, and reporting.

• Windows Infrastructure: Administering and maintaining Windows Server environments, including patching, vulnerability remediation, and IIS management to ensure high availability of web applications.

• Application Support: Providing technical support and troubleshooting business-critical web applications on Windows, including log analysis and performance monitoring.

• Networking & Security: A solid understanding of TCP/IP, DNS, firewalls, and routing, with the ability to identify and mitigate Windows Server vulnerabilities.

• DevOps & Tools: Familiarity with Agile methodologies and DevOps culture, and experience with monitoring, logging, and diagnostic tools (e.g., Prometheus, Grafana, ELK stack, CloudWatch).

Impact
Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.
Integrity
Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.
Inspiration
Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

CSGer Perks & Benefits

• Sulamerica Health

• Sulamerica Dental

• Vidalink

• Food/Meal Voucher

• Child Care Assistance

• Day off: on birthday

• Gympass

• Language assistance

• Digital course platform

• Volunteer time off: 2 days a year

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are.

Location: Brazil Remote

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