Analyst, Information Security – Identity and Access Management (IAM)

Hi, I'm Arison Ferreira your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

The Information Security Analyst – IAM position will support the implementation, operation, and maintenance of the organization’s IAM program. This role is responsible for the day-to-day operations of access control systems, identity management solutions, and authentication processes, while also developing and enforcing relevant policies and procedures, participating in audits and assessments, and applying patches and updates to maintain compliance with vulnerability and SDLC standards.

This job is responsible/accountable for supporting the processes and objectives of the Identity and Access Management (IAM) function within the CISO organization.

We are looking for an Analyst, Information Security – Identity and Access Management (IAM) who will:

• Support security policies, practices, procedures, and technologies in order to ensure the protection of networks, systems, applications, and data

• Understand, analyze, and document technical requirements in support of functional requirements

• Design and document solutions that address business, functional, and technical requirements

• Operate IAM processes, including:

• Access management and governance

• Privileged access management

• Identity management

• Support execution of the organization’s Strategic Security Plan and collaborate with partners to maintain the security architecture design

• Create and maintain security documentation (policies, standards, guidelines, and procedures)

• Participate in audit, compliance, and regulatory efforts, including PCI DSS, ISO 27001, SOC 2 Type II, and security audits

• Perform off-hours work when necessary to minimize disruptions

• Maintain regular and reliable attendance

• Domestic and international travel up to 5% may be required

• Model professional behavior, foster constructive relationships, and demonstrate proactive communication and collaborative problem solving aligned with organizational values

Is this opportunity right for you? We are looking for candidates who has :

• IAM policies and procedures and Zero Trust principles

• Authentication concepts, including SSO and MFA

• PAM technology and administration

• IGA systems and RBAC processes

• Active Directory, Entra ID, and public cloud

• Applicable regulations, including PCI, ISO, HIPPA, GDPR, etc.

• Gathering and documenting requirements and applying analysis skills to fulfill the requirements/resolve the issue

• Bachelor’s degree in Cybersecurity, Computer Science, IT, or related field plus 1 year of relevant experience; or equivalent experience

CSGer Perks & Benefits

• Sulamerica Health

• Sulamerica Dental

• Vidalink

• Food/Meal Voucher

• Child Care Assistance

• Day off: on birthday

• Gympass

• Language assistance

• Digital course platform

• Volunteer time off: 2 days a year

Location(s):

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.