As a Renewals Account Manager at CrowdStrike, you will proactively collaborate with the partner and the customer to drive on-time renewals and grow ARR. You will manage the contract renewal cycle, provide quotes, and ensure a seamless customer experience. Ideal candidate has a strong track record of success, organization, and discipline, and experience in SaaS or security companies.
Requirements
- Track record of meeting or exceeding expectations in an individually focused, quota carrying role.
- Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagements.
- Technical aptitude and ability to learn new concepts quickly.
- Exceptional written and verbal communication skills.
- Self-starter with the ability to work independently or in a team environment.
- High level of comfort handling objections and negotiations.
- Excellent time management skills.
- Security or SaaS sales experience.
- Customer Success/Service background.
- Prior experience using Salesforce or another CRM solution.
- 2 years+ or equivalent experience in consulting or account management – particularly in cybersecurity.
Benefits
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great Place to Work CertifiedTM across the globe
