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ControlUpCO

Channel Manager

ControlUp provides a Digital Employee Experience (DEX) management platform that helps IT teams monitor, troubleshoot, and optimize IT environments to ensure seamless operations and productivity for distributed workforces.

ControlUp

Employee count: 201-500

United Kingdom only

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ControlUp is a leader in Digital Employee Experience (DEX), evolving IT operations with agentic AI to deliver Autonomous Endpoint Management (AEM) and a digital workspace that runs itself.
Our platform transforms millions of real-time signals into intelligent action, bridging the gap between deep visibility and automated remediation. We turn "IT headaches" and employee frustration into self-healing operations, allowing organizations to move beyond reactive troubleshooting toward a future where technology works seamlessly in the background.
We’re here to ensure the workday runs without disruptions.
No tool sprawl, no wasted time, and no friction. Just technology that works for people, not against them, so they can stay focused on what they do best.
One platform. One powerful shift in how work flows.

About the Role:

The channel manager is responsible for developing and maintaining relationships with ControlUps partner eco system. Partners include distributor, resellers and MSPs. The Channel Manager will help design and implement strategies to sell our products or services through these channels, achieving sales goals, and ensuring partners are properly trained and supported to effectively
represent the company's offerings; this includes recruiting new partners, managing contracts, tracking performance, and collaborating with internal teams to align channel strategies with our overall business objectives.

What You’ll Own:

  • Partner development and recruitment: Identify and recruit new channel partners that align with the company's target market, and provide ongoing training and support and management of existing partners to enhance their sales capabilities.
  • Channel Sales enablement: Provide partners with necessary tools, product knowledge, and sales materials to effectively sell the ControlUps products or services.
  • Channel strategy development: Create and execute partner business strategies and plans, including marketing plans, sales targets, and incentive programs to maximize revenue generation.
  • Relationship management: Build and maintain strong relationships with key decision-makers at partner companies, addressing concerns and ensuring satisfaction.
  • Performance monitoring and analysis: Track channel sales performance against targets, identify areas for improvement, and implement corrective actions. This will be done by completing partner business plans with the partners and having partner quarterly reviews.
  • Contract Management: Manage partner agreements and contracts to ensure mutually beneficial terms and ensure all partner plans and agreements are maintained.
  • Market analysis: Stay updated on market trends and competitor activity to identify new opportunities and adapt channel strategies accordingly.
  • Internal collaboration: Work closely with channel leadership, sales, marketing, and product teams to align channel strategies with overall business goals.

What You’ll Bring:

  • Strong communication and interpersonal skills
  • Sales acumen and experience
  • Strategic planning and execution abilities
  • Relationship building and management skills
  • Analytical skills to evaluate channel performance
  • Market knowledge and understanding of the DEX category
  • 5-10 years of channel, sales, and or enablement experience preffered

Why You’ll Love It Here:

  • Global, Not Isolated: You’ll work with a diverse team spanning the US, EMEA, and Israel. We’re known for our vibrant social culture, and once a year, the entire global company comes together for a major offsite to reconnect in person.
  • Meaningful Impact: Make a real impact from day one, working with cutting-edge technology in a fast-paced, global environment.
  • Collaborative & Growth-Driven: Join a collaborative, empowering culture where learning and professional growth are encouraged.
  • Ready to join? Apply now and help us shape the future of IT and employee experience.

About the job

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Posted on

Job type

Full Time

Experience level

Senior

Experience

5 years minimum

Location requirements

Hiring timezones

United Kingdom +/- 0 hours

About ControlUp

Learn more about ControlUp and their company culture.

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ControlUp helps IT teams navigate the complexities of modern work environments. Our customers often grapple with troubleshooting intricate workspaces, managing a high volume of support tickets, and operating within tight budgets. That's why we developed a Digital Employee Experience (DEX) Management Fabric designed to directly address these challenges. We empower IT to resolve desktop issues faster, proactively prevent tickets from being submitted, and ultimately reduce operational spend. Our platform provides IT with increased visibility and control over employees' digital experiences, regardless of where they work—in the office, from home, or on the road—or the type of workspace they use, be it virtual, physical, or cloud-based.

At ControlUp, we understand that a seamless digital experience is crucial for employee productivity and satisfaction. Our approach centers on providing context-rich data and precise reporting, enabling IT teams to minimize the time spent on troubleshooting. We assist in the proactive identification of potential obstacles and offer automated resolutions, often before users even realize there's an issue and need to submit a ticket. By consolidating numerous tools into a singular, user-friendly web application, we streamline IT operations. ControlUp analytics harnesses anonymous operational metadata from thousands of organizations, empowering IT and help desk teams to make informed, data-driven decisions. This focus on delivering a frustration-free digital experience allows businesses to unlock seamless productivity and ensure their employees can focus on what matters most. Our solutions are trusted by leading enterprises worldwide to support their hybrid workforces and optimize their IT environments.

Employee benefits

Learn about the employee benefits and perks provided at ControlUp.

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Employee Stock Options

Employee Stock Option plans (ESOP) are offered to all employees after 90 days of employment.

Hybrid Work

Enjoy working from one of our four offices around the globe or from the comfort of your home.

Life Insurance and Voluntary Benefits

100% company-paid $100K life insurance policy. Also, we offer voluntary benefits such as short and long term disability, supplemental insurance.

Flexible Time Off

We offer a generous flexible time off policy. In addition, employees receive six paid sick days. ControlUp closes for 10 company paid holidays (varies per year).

View ControlUp's employee benefits
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ControlUp hiring Channel Manager • Remote (Work from Home) | Himalayas