Product Operations Manager (Brazil)

Main Responsibilities:

• Sales Collateral Development: Create localized sales collateral such as FAQ docs, 1-sheeters, product brochures, pitch decks, case studies, and competitive battle cards that provide sales teams with the information they need to effectively communicate the value proposition of the product or service. Proactively maintain those resources updated.
• Training and Onboarding: Develop and deliver localized training programs and materials to onboard new sales team members and ensure that existing team members are up-to-date on product features.
• Sales Playbooks: Develop localized sales playbooks that outline product best practices for different customer segments or sales scenarios.
• Feedback Loop: Establish a feedback loop between sales teams and product managers to ensure that the sales team's needs and feedback are heard and addressed.
• Sales Support: Provide ongoing support to sales teams, including answering questions on both Slack channels and providing guidance on product usage and best practices.
• Product go-to-market: Own product go-to-market activities, including launch planning, monitoring customer leads lists, and tracking activation status.

Minimum qualifications:

• Bachelor's degree 3+ years of experience in a product role working with other product managers and sales teams (eg Product specialist, Product operations, Product Manager).
• Proven track record of successfully developing sales collaterals and product training.
• Excellent communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
• Ability to thrive in a fast-paced, collaborative environment and adapt to changing priorities. Experience working in digital retail solutions and/or in the digital marketing landscape

What will make you excel at this job?

• Prior hands on startup experience
• Comfort with early stage and scrappiness
• English and Portuguese proficiency.
• Experience working with or in a Product team.
• Strong understanding of conversational marketing technologies, such as chatbots, messaging platforms, and AI.

Benefits:

• An amazing team to work with
• Competitive pay & equity
• Remote role
• Unlimited Time Off
• Flexible Work Hours
• A supportive, caring, and learning environment
• We are a strong believer in passion, curiosity and willingness to learn on the job. If you are in doubt, we encourage you to apply!
• Connectly is an equal opportunity employer. We’re committed to building a diverse, inclusive, and supportive workplace that is distributed around the world.