Clinical Manager SSD

Clinical Manager

College Board -Risk Management  

Hybrid (NYO) orRemoteThisis a fully remote role. Candidates who live near CB offices have theoptionof being fully remote or hybrid (Tuesday and Wednesday in office).

In lieu of a cover letter, all applicants must complete the accompanying questionnaire. Candidates without a questionnaire will not be considered https://forms.office.com/r/82R9yfiYCn

Please note:

The candidate needs aPsy.D./Ph.D. degreein relevant psychological educationarea.

About the Team

Services for Students with Disabilities (SSD)

The SSD team at College Board is a close knit, dedicated team of 28 people with a passion for helpingtest-takerswith disabilitiesfrom around the world receiveappropriate accommodationson College Board tests. The team is committed to providing exceptional decision making, education, and outreach to support test-takers, school personnel, and family members/guardians. We pride ourselves on being thorough and knowledgeable by staying current in the field. We also work closely with various College Board teams including but not limited to ACO, AP, SAT Suite of Assessments, and our State and District Partners.

Aboutthe Opportunity  

You will be instrumental inCollegeBoard’s missionto clear a path for all students to own their future. CollegeBoard provides accommodationstotest-takers with disabilities so they can demonstrate their knowledge and skills.Your role will ensure that College Board exams accurately reflect the test-taker’s aptitude/achievement rather than their disability. 

AClinicalManagerisan integralmemberofa team ofprofessionals responsible for ensuringthattest-takers with disabilities haveaccess toallCollege Board tests.Under the direction of the Directorsof Clinical Review,youassistwith all activities associated with evaluating students’ disability documentationtodetermineeligibility foraccommodationsonCollege Board tests (i.e., SAT Suite of Assessments; AP, CLEP). Additionally, the Clinical Managercommunicateswith schoolpersonnel, test-takers,families/guardians, and other College Board departmentsregardingdocumentation and accommodations,andserves as a resource in understanding psycho-educational assessment.

In this role you will:

Documentation Review and Determination(80%)

• Conduct cross program reviews of documentation from students seekingaccommodationson College Board tests.

• Produceaccurateand well-reasoned eligibility determinationsthat ensure access to College Board testsfortest-takerswith disabilities.

Outreach& Customer Service(15%)

• Handledirect verbal and written communications with secondary schools, education professionals (counselors, psychologists, etc.),parents/guardians, andtest-takersrelevant to decisions, documentation, and accommodations.

• Listencarefully and with empathy toparentand test-takerconcerns. Educatethe callerabout the review and appeal processes.

• Provideguidance on howaccommodations areprovidedon CollegeBoardteststoensurethe test-takersneeds arebeing addressedby theapprovedaccommodations.

• Maintain communication with relevant professional organizations to highlightCollegeBoard's mission to serve test-takers with disabilities.

Collaboration,Consultation and Technology(5%)

• Usevariousdatabasesto gather relevant student data.

• Consultand collaboratewith colleagues from both intra and interdisciplinary professions(psychology,neuropsychology, audiology, vision experts, medical experts).

• Provideand receivefeedback to ensure the effectiveness, qualityassuranceand efficiency of the eligibility process.

• Producematerials that provide information relevant to accommodations on College Board tests, including presentations, print and web-based educational tools, and resources to be used for training and professional development.

• Facility and openness to exploring and using technology, innovation, and AI.

 About You 

• Education/Experience: Psy.D./Ph.D. degree in relevant psychological and educationarea.

• 4 to 6 years of direct work experience as a professional in the practice of psychological/ educational assessment in secondary school or postsecondary level.

• Knowledge of secondary school issues/trends related totest-takerswith disabilities.

• Extensive knowledge of assessments andprocedures as theyrelate to the determination of various disabilities andappropriate accommodations.

• Strong interpersonal skills and the ability to relate to team members, other professionals, educators,test-takers, and parents/guardians.

• Excellent verbal and written communication skills, instructional/training skills, and computer literacy, including Microsoft Office applications.

• Proficiency in Microsoft Suite, Salesforce, Zoom, Slack.

• Ability to effectively handle multiple situations simultaneously and prioritize judiciously.

• Enjoyanddemonstratean ability to work independently as well as collaboratively.

• Strongorientation towardgrowth, withanability to give and receive feedback.

• Theability and desire to learnaboutrelevant College Board programs.

All roles at College Board require:

• A passion for expanding educational and career opportunities and mission-driven work

• Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively.

• Clear and concise communication skills, written and verbal

• A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input.

• A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking.

• A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success

• Ability to travel 5-6 times annually for College Board business

• Residence in USA, Authorization to work in the United States

About Our Process 

• Application review will beginimmediatelyand will continue until the position is filled.

• While the hiring process may vary, it generallyincludes:resume and application submission, recruiter phone screen, hiring manager interview, performance exercise and/or panel interview, and reference checks. Approximately, thisis an 8-week process.

What We Offer

AtCollegeBoard, we offer more than a paycheck- we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive.We’rea self-sustaining nonprofit that believes in fair and competitive compensation grounded in your qualifications, experience, impact, and the market.

A Thoughtful Approach to Compensation

• The hiring range for this role is $64,000 –$110,000.

• Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board.

• We aim to make our best offer upfront, rooted in fairness, transparency, and market data.

• We adjust salaries by location to ensure fairness, no matter where you live.

You’llhave open, transparent conversations about compensation, benefits, and whatit’slike to work atCollegeBoard throughout your hiring process. Check outourcareers pagefor more.