Staff Pricing Manager

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We are currently seeking a Staff Pricing Manager to join our Monetization team. This role is available to candidates across Canada (excluding Québec) and the US, or based out of Vancouver, Calgary, or Toronto hub offices.

What your team does:

The Monetization team leads Clio’s global pricing and packaging strategy, including pricing and packaging initiatives for new products, plans, customer segments and regional packages. This is a highly strategic team contributing to Clio’s success in a highly cross functional role working across nearly all functions at Clio.

As we expand beyond our core offerings, we’re looking for a Staff Pricing Manager with deep experience in multi-product pricing, bundling strategies, and research-driven pricing evolution. This is a high-impact, strategic role where you will shape cross-portfolio pricing and packaging strategies that maximize value capture for the Global Enterprise segment. You will act as a key architect in designing structures for new and existing products, ensuring our monetization evolves alongside our product innovation. In this highly cross-functional position, you will serve as a bridge between Business Operations, Product, Engineering, Marketing, Finance, and Revenue Operations. You will drive consensus on sensitive pricing decisions with executive stakeholders, translating complex monetization logic into actionable recommendations with operational teams.

What you’ll work on:

• Strategic Architecture: You will autonomously own the design and maintenance of pricing and packaging structures for our Enterprise segment, ensuring our monetization evolves alongside our product.

• Commercial Governance: You will act as the strategic escalation point for high-stakes deal exceptions. While the Deal Desk Manager handles the technical structuring, you will build guardrails for the commercial trade-offs (margin vs. logo) for our most complex opportunities.

• Metric Maximization: You will build frameworks to maximize Annual Contract Value (ACV), Net Revenue Retention (NRR), Gross Margin, and other key metrics, providing the business with early warnings on yield compression.

• Cross-Functional Consensus: You will act as the "translator" between departments—helping Product understand monetization, Sales understand value capture, and Finance understand yield—working autonomously to drive alignment on sensitive pricing decisions.

• Market Intelligence: You will analyze Enterprise competitor pricing moves, working closely with Pricing Intelligence and Competitive Intelligence stakeholders to iterate on our rate cards and discounting policies, ensuring we remain competitive yet premium.

• Enablement: You will ensure the Sales team is equipped not just with a price list, but with the commercial logic and value-defense strategies needed to win negotiations.

What you bring:

• 10+ years of professional experience, with at least 6+ years specifically in B2B SaaS Pricing, Strategic Finance, or Commercial Strategy.

• Proven experience building or managing pricing and packaging specifically for Enterprise SaaS solutions (dealing ACV complexities).

• Top-tier financial modeling skills (Excel/Google Sheets) with the ability to turn complex data scenarios into clear, actionable business recommendations.

• A clear understanding of the "Swim Lanes" between Strategy and Ops: You have experience partnering closely with Deal Desk Managers and understand how to provide strategic guidance that translates into operational reality.

• Deep familiarity with SaaS metrics (ARR, NRR, Churn, LTV, CAC, ARPU) and how pricing levers impact them.

• Strong executive presence and the ability to influence senior stakeholders without direct authority.

Serious bonus points if you have:

• Experience in a Pre-IPO or high-growth scaling environment ($200M+ ARR).

• Familiarity with CPQ (Salesforce) workflows and limitations.

• Background in Management Consulting or Investment Banking prior to moving in-house.

• SQL or Tableau/Looker proficiency for deep-dive data extraction.

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What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week.

• Flexible time off policy, with an encouraged 20 days off per year.

• EAP benefits for you and household members, including counseling and online resources

• 401k matching and Child Education Savings

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

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*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.