Office Manager

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We are currently seeking an Office Manager to join our Workplace Experience (WX) team in New York City. This is a full-time, in-office position for candidates who live in the New York City area.

What your team does:

This role reports directly to the Workplace Experience Manager and is part of Clio’s global Workplace Experience (WX) team. The WX team partners closely across the business to manage office operations, design thoughtful workplace solutions, and deliver a consistent, high-quality employee experience across our global hubs.

In addition, the WX team supports employee events and People programs, working collaboratively with our People, IT, Security, and other cross-functional partners to ensure our offices are welcoming, functional, and aligned with Clio’s culture.

Who you are:

You are a self-directed, highly organized Office Manager who thrives in an autonomous environment and takes pride in running an office end-to-end. You are comfortable being the sole on-site Workplace Experience (WX) representative in New York City and enjoy owning everything from day-to-day operations to employee experience moments.

You are also confident supporting a secondary, smaller office remotely, providing structure, consistency, and oversight without being physically present every day. This role will appeal to someone with an entrepreneurial mindset who enjoys building strong relationships, creating calm through systems, and acting as a trusted local point of contact.

What you’ll work on:

New York City Office (Primary Responsibility)

• Independently manage all day-to-day operations of the New York City office

• Own site operations, including facilities issues, deficiencies, repairs, and vendor coordination

• Manage front-of-house operations and ensure global Workplace Experience (WX) standards are upheld

• Ensure the office is consistently well-stocked, clean, safe, and welcoming

• Oversee physical security, site access, and coordination with IT/Security partners

• Serve on the Health & Safety Committee as the Employer Representative and support investigations as required

• Plan, coordinate, communicate, and host internal events such as monthly mixers, team socials, and company meetings

• Support workplace renovations, expansions, or changes as needed

• Track office-related spend and support monthly, quarterly, and annual budget reviews

U.S. Offices (Remote Support)

• Provide remote operational oversight for Clio’s U.S. satellite offices in Charlottesville, VA; Columbus, OH; Miami, FL; and Washington, DC

• Partner with local stakeholders and vendors to ensure smooth day-to-day operations

• Ensure consistency with global Workplace Experience (WX) standards

• Support light event planning, office initiatives, and issue escalation as needed

• Act as a connector between U.S. offices and the broader WX team

Across U.S. locations

• Support additional Workplace Experience projects as requ

• Build strong relationships with internal partners and cross-functional teams

• Own and manage key vendor relationships

• Collect and analyze data to assess the effectiveness of workplace programs and recommend improvements

• Continuously improve processes to deliver high-impact employee and guest experiences

What you bring:

• Strong organizational skills and exceptional attention to detail

• High comfort level managing ambiguity and adapting priorities as needs change

• Strong interpersonal skills and the ability to build trust across teams and locations

• A genuine passion for creating thoughtful, engaging workplace experiences

• Comfort working with modern workplace tools and technology

Bonus points if you have:

• Experience supporting multiple offices or remote locations

• Tech industry experience

• First Aid

• Food Safety

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office min. twice per week.

• Flexible time off policy, with an encouraged 20 days off per year.

• $2000 annual counseling benefit

• RRSP matching and RESP contribution

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.