Customer Support Representative – Croatian Speaker | Remote, Greece

We’re seeking a Customer Support Representative fluent in Croatian to join a remote team in Greece. After an initial training period in Athens, you’ll work fully remote, supporting customers and business partners with professionalism and care.

✨ Duties & Responsibilities

• Respond promptly and professionally to customer inquiries across phone, email, chat, and other channels

• Research and identify effective solutions to resolve issues and concerns

• Serve as the first point of contact for business partners and clients, assisting with product, service, or account queries

• Provide accurate and complete information using internal tools and systems

• Maintain high standards of customer service to ensure positive experiences and retention

• Collaborate with internal teams to ensure seamless communication and resolution

🔑 Requirements

• Native/fluent Croatian speaker with strong written and spoken communication skills

• Good proficiency in English

• High school diploma or equivalent qualification

• Minimum 6 months’ experience in customer service, hospitality, retail, or related fields

• Strong communication and problem-solving skills with ability to apply product/service knowledge effectively

• Proficiency with computers and customer service tools

• Eligibility to work in Greece

💎 Benefits

• Competitive compensation package (base salary)

• Comprehensive benefits package tailored to role

• Company accommodation during training in Athens

• Supportive leadership committed to employee development

• Inclusive, community-focused work environment that values giving back

• Opportunities for career advancement and continuous learning

• And many more!

📩 Apply today and join a team where your language skills and customer focus make a real impact.