Principal Product Designer

About the Role

What You’ll Do

• Define and drive the design vision for a major product area, aligning closely with Product and Engineering leadership
• Lead and guide design across multiple teams, reviewing and approving work, and setting the bar for craft, systems thinking, and execution
• Identify and lead the most complex, high-impact initiatives across the product and organization, shaping new problems and opportunities that drive customer and business impact
• Design and evolve foundational systems, architectures, and reusable patterns, championing platform and systems thinking to ensure cohesion and quality
• Act as a force multiplier by mentoring designers and helping teams raise their execution bar over time
• Co-lead with senior Product and Engineering leaders to influence product strategy and prioritization
• Improve how teams work together, proactively identifying gaps in execution, collaboration, or quality and helping teams course-correct
• Stay current on industry trends and emerging technologies (including AI), using that insight to raise the bar for CaptivateIQ’s product experiences
• Communicate clearly at the org and company level, including writing crisp documents that articulate vision, direction, and tradeoffs

What you’ll Bring

• 12+ years of experience designing B2B SaaS products, ideally enterprise, platform, or systems-heavy software
• Demonstrated success leading company-critical, high-impact initiatives as an individual contributor
• Exceptional strength in UX, UI, system design, and interaction design, with a track record of setting quality standards others follow
• Deep product, domain, and business acumen, with the ability to influence strategy and connect design decisions to commercial outcomes
• Experience designing complex, data-heavy, workflow-driven systems at enterprise scale
• Proven ability to coach and elevate other design leaders, including senior- and Staff-level designers
• Comfort operating with high autonomy, navigating ambiguity, and creating clarity where none exists
• Exceptional written, verbal, and visual communication skills, with the presence and confidence to influence at the executive level
• Strong judgment, leadership presence, and ability to drive alignment and accountability without formal authority

What Success Looks Like

• You lead complex initiatives within your product area with limited direction
• You help clarify and refine direction when problems are not fully defined
• You develop and drive a clear product experience point of view within your area—ensuring what we build delivers meaningful customer value and measurable business impact
• Your perspective materially shapes product decisions within your team
• Your work increases coherence and quality across the experiences you touch

Why This Role Matters

• Incentive compensation is where business intent becomes reality, where complex rules directly affect how people are paid, how companies build trust, and how revenue teams stay motivated. As CaptivateIQ evolves rapidly and embraces increasingly sophisticated, AI-driven workflows, this space continues to grow in complexity and strategic importance.
• As a Principal Product Designer, you’ll help define what’s next for this system, and for how powerful enterprise platforms should feel, scale, and evolve. Your work will shape the foundations of the product, set the quality bar for the organization, and influence how teams across CaptivateIQ design and build

Benefits

• Comprehensive Healthcare: 100% coverage for medical, dental, and vision for all FTEs, with roughly 75% coverage for dependents.
• Flexible Time Off: Flexible vacation days plus quarterly mental health days to ensure you have the space to recharge.
• Annual Stipends: Dedicated funds for your professional development and caretaking needs.
• Work Anniversary Bonuses: Annual bonuses to celebrate your milestones and contributions to the CaptivateIQ team that grow as your tenure does.
• Retirement Savings (US-Only): A 401(k) plan to help you invest in and secure your future.
• Premium Tools: The latest Apple hardware to empower you to do your best work.
• Inclusive Community: Active Employee Resource Groups (ERGs) that celebrate shared identities and support our DEI goals by fostering an environment where diverse talent thrives.

Notice to Prospective Candidates

• Only emails from @captivateiq.com should be trusted.
• We are aware of active recruitment scams using the CaptivateIQ name, in which individuals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never do the following:Attempt to correspond with a candidate using a free web-based account, such as an email address that ends in @gmail.com, @yahoo.com, @hotmail.com, etc.
• Make an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology.
• Ask candidates to cash checks to buy equipment on behalf of CaptivateIQ.
• Ask candidates to make a payment in order to be considered for a position.
• Make early requests for candidates' personal information such as date of birth, passport details, credit card numbers, bank details and social security number, etc.
• Please note that we’ll only ask for more sensitive personal information in connection with background checks after an offer is made.
• Participate in an on-call rotation to provide after-hours support, ensuring timely resolution of critical issues and maintaining system uptime.