Regional Product Manager

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

To accelerate Braze's growth in Japan, we are looking for Regional Product Manager for the Japanese market. This position will play a key role in our product and growth strategy. You will mainly work with our Product team members and other cross-functional teams in Japan to ensure that our products meet customer needs are effectively utilized, and drive revenue growth. A key part of the role will be to interact with customers, partners, and internal customer facing members to understand market needs and provide feedback implementation of product feature requirements to the HQ team.

You will also work with a wide range of technology partners and be responsible for technical validation related to working with partner solutions in Japan. The role will be responsible for leading the development of the product roadmap and feature implementation priorities to support Braze's customers in Japan. This position will report to the Director of Product Management for the Japan team.

WHAT YOU’LL DO:

• Conduct customer and market research in Japan to understand customer needs and the competitive landscape
• Adapt product strategy to fit the nuances of the Japanese market
• Gather ongoing feedback from Japanese customers, prospects, partner ecosystem, and internal customer facing departments to enhance product capabilities and go-to-market strategies
• Conduct product design research, documentation, and work closely with the development team to prioritize features and enhancements that address market specific needs, and align with the overall product roadmap
• Develop strategies for product feature positioning, messaging, etc.
• Provide technical support for building a partner ecosystem in Japan
• Drive localization of not only products but also supplemental assets (documentation help, etc.)

WHAT YOU HAVE:

• At least 5 years of experience in a technical position at a foreign software company (engineer, product manager, technical consultant, sales engineering (pre-sales))
• Must be comfortable communicating in English at meetings, etc. (as it is essential to communicate with product managers in HQ)
• Good understanding of software and SaaS development processes and cycles
• Experience with web (JavaScript, HTML, CSS) or similar front-end implementation
• Experience developing applications with REST api in a cloud-based architecture
• Communication skills to listen to the customer's use cases and requirements
• Long-term perspective, not just short-term results
• Ability to build cooperative relationships with internal and external stakeholders to get the job done.
• In addition, the following skills and experience are preferred:
  • Understanding and experience with marketing technology
  • Experience with MA tools
  • Experience developing mobile apps
  • Experience with database access in SQL

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.

Braze is proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. In 2025, we were recognized as one of Built In’s Best Places to Work. In 2024, we were included in U.S. News & World Report’s Best Companies to Work For (Top 10%) and recognized in Great Place to Work’s Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune Best Workplaces for Parents, and Fortune Best Workplaces for Women.
Additionally, we were featured in Great Place to Work UK’s Best Workplaces, Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology.

You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, São Paulo, Seoul, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.