Unified Communications Administrator

Job Description:

• Location: Fully remote, Central Europe Time Zone
• Start date: To be defined
• Languages: English is mandatory

Duties and Responsibilities:

• Setup, support, and maintain Microsoft Teams environments, including telephony.
• Manage Microsoft Teams Tenants and Skype for Business Environments.
• Contribute to the deployment of Unified Communications solutions
• Support and maintain the existing SBC/SBA infrastructures consisting in AudioCodes/Ribbon Voice
• Gateways and Survivable Branch Appliances.
• Implement new features, resolve incidents and participate in problem resolutions.
• Collaborate with other teams to implement service and system monitoring, alerting and reporting of the Skype for Business and Teams services.
• Collaborate with other teams to define and develop documented procedures.
• Participate in rotational stand-by services during weekends, official holidays, and outside business hours if required.
• The resource shall have Minimum Five years of experience working in Unified Communications & telephony areas preferably in large environments.

Required Qualifications & Experience

• Deploying and testing Enterprise Skype for Business configurations in multi-location environments with Edge servers, Directors, and hardware load balancers.
• Supporting and deploying SfB Enterprise Voice, Cloud PBX, including integration with ancillary systems such as telephony gateways and PBX systems.
• Implementation and administration of Microsoft Teams Core and telephony, based on Teams
• Direct Routing and Calling Plans.
• Setup, configuration, and administration of AudioCodes Session Border Controllers.
• Cisco Call Manager configuration and administration or any other VoIP Telephony System (ie. Ribbon, Avaya, Polycom, Oracle ACME, Asterisk, etc).
• SIP Protocol, G.711 & H.323 strong troubleshooting knowledge.
• Maintaining and administrating large ICT Infrastructures (ie. Switches, routers, firewalls, load balancers management).
• Network management and troubleshooting tools such as Cisco Collector, Wireshark, TCPDUMP etc.