Quality Audit for Life & Annuity Death Claims - US REMOTE

Job Description:

Essential Job Functions:

• Perform quality control and assurance tasks, by reviewing Life and Annuity Death Claims payment and correspondence review, to ensure product compliance with regulatory and processing standards
• Assist in the analysis of quality data and metrics
• Participate in the maintenance of quality standards and documentation
• Collaborate with cross-functional teams to implement corrective actions
• Provide support to quality analysts and technicians
• Participate in the investigation of non-conformities
• Maintain and update quality records and reports
• Adhere to established quality assurance procedures and policies

Mandatory Qualifications:
• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 2+ years of relevant work experience in Life and Annuity
• Proven experience in Life/Annuity Death Claims processing and Quality review
• Proficiencies in quality assurance and risk management
• Continuous learner that stays abreast with industry knowledge and technology

Preferred Qualifications:
• Advanced degree in a relevant field a plus
• Professional certifications in quality management or related areas, such as Six Sigma Black Belt, Green Belt, or Certified Quality Manager (CQM) a plus

Work Environment:

• This position is fully remote within the United States only

• Home base, remote – Laptop, Docking Station, Monitors, Headset will be provided

• Schedule: Monday – Friday, core business hours are 8am to 5pm EST

• All applicants must be legally authorized to work in the United States without requiring sponsorship now or in the future

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below.

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for theFederal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

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