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BjakBJ

Lead, People Systems

Bjak is a technology company focused on making financial services transparent, efficient, and inclusive, and is the largest insurance portal in Southeast Asia, headquartered in Malaysia. They help millions find the best value insurance policies by simplifying access through technology.

Bjak

Employee count: 51-200

United States only

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About the Role

People systems are the foundation of how organisations hire, manage, and develop talent.

We are looking for a Lead, People Systems to define the technology strategy that supports recruiting, people operations, and workforce management. It combines technical systems thinking with a deep understanding of how modern organisations operate.

You will build superior systems and infrastructure to support a growing, world class team.

What You'll Do

Define the People Systems Strategy

  • Assess current HR and recruiting systems and identify opportunities for improvement

  • Define the technology architecture for People systems across recruiting, HR operations, and workforce data

  • Ensure systems support scalable hiring, employee management, and data insights

Build the People Systems Infrastructure

  • Design and implement systems that support recruiting workflows, employee lifecycle management, and internal operations

  • Evaluate and integrate HR technology platforms and internal tools

  • Ensure data quality, governance, and security across People systems

Drive the Systems Roadmap

  • Establish a clear roadmap for People systems and HR technology

  • Prioritise system improvements and new capabilities as the organisation grows

  • Partner with engineering teams to implement systems effectively

Partner with Leadership

  • Work closely with People, Recruiting, and Operations leaders

  • Ensure systems support strategic workforce planning and organisational growth

  • Improve employee experience through well-designed systems and processes

What You'll Need

  • Strong experience with HR systems, recruiting systems, or internal operational platforms

  • Technical background: degree in Computer Science, Information Systems, Engineering, or equivalent hands-on technical experience. You can speak fluently with engineers about APIs, data models, system architecture, and integration patterns.

  • Technical understanding of systems architecture, integrations, and data management

  • Experience building or scaling People systems in a growing organisation

  • Strong cross-functional collaboration skills

  • Ability to solve problems independently and build effective systems

How We Work

Our organization is very flat and our team is small, highly motivated, and focused on engineering and product excellence. All members are expected to be hands-on and to contribute directly to the company’s mission.

Code reviews and design reviews are expected for all meaningful changes. We discuss architecture openly, make decisions quickly, and ship frequently.

Product, ML, and engineering collaborate directly — there are no heavy handoffs between teams. Leadership stays close to technical work.

We favor clear ownership, simple architecture, and fast iteration. Engineers are trusted to make decisions and take responsibility for the systems they build.

Interview process

If there appears to be a fit, we'll reach to schedule 3, but no more than 4 interviews.

Applications are evaluated by our technical team members. Interviews will be conducted via virtual meetings and/or onsite.

We value transparency and efficiency, so expect a prompt decision. If you've demonstrated the exceptional skills and mindset we're looking for, the process to offer may be shorter.

About the job

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Job type

Full Time

Experience level

Location requirements

Hiring timezones

United States +/- 0 hours

About Bjak

Learn more about Bjak and their company culture.

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Bjak is a technology company focused on making financial services transparent, efficient, and inclusive. Our customers in ASEAN often face challenges in accessing affordable and sustainable financial services, which is why we are dedicated to developing innovative platforms and services to address these needs. Headquartered in Malaysia, Bjak has become the largest insurance portal in Southeast Asia. Our primary platform, Bjak.com, empowers millions of users to find insurance policies that offer the best value and the most comprehensive coverage tailored to their individual requirements. We understand that navigating the complexities of insurance can be daunting, so we've invested heavily in technology like Custom APIs, blockchain, trading systems, and data science. These investments enable us to provide easy access to financial services that were previously inaccessible or difficult to understand, simplifying the entire process for our users.

Our core strength lies in our ability to navigate complex regulatory environments and create pioneering products. For example, Bjak is the first platform globally to simplify and digitize comprehensive life and medical insurance, supported by an AI agent, making these crucial services more approachable. We help Malaysian vehicle owners save significantly on their annual car insurance renewals by allowing them to compare offers from over 10 insurance and takaful operators in under five minutes. This commitment to customer savings and convenience has resulted in millions of users signing up and benefiting from our services. We strive to continuously improve our platform to simplify the online insurance purchase experience, allowing users to choose, compare, and customize their insurance products swiftly and efficiently. Our mission is to make insurance easy, accessible, and rewarding for everyone, fostering a shared and open ecosystem that promotes equality and security in financial services.

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Bjak

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