Carrier Manager - Enterprise Voice

Transform the communications world!

We’re proud (and excited!) to be transforming the global communications landscape through next-generation CRM for Marketing, Sales and Payments.

What’s my job title? Carrier Manager - Enterprise Voice

Where in the world? Remotely from Europe

Working hours? Local working hours

What language(s) will I speak? Fluency in English

The Role

The typical Bird customer requires more than just numbers and minutes. We are looking for someone who understands customers’ use cases and can help to build a world class Voice product and experience.

In this role, you are aware of local regulations and developments in all major markets around the world. You know which suppliers can help us build that quality and compliant product - and at which rates we should be getting them from.

You work with our Enterprise and Product teams in an advisory role to make sure the complexities of the Voice are properly integrated in our products and offerings.

What you'll do

• Responsible for P&L and vendor management of the Bird enterprise voice product

• Onboarding of new DID & Voice vendors

• Work with product teams to make sure our voice product remains top notch and compliant to local rules and regulations

• Work with our sales reps to close (omnichannel) deals. You will be the expert for our voice product

What you already have

• A minimum of 3 years of working in an (internal) voice environment

• A minimum of 1 year in a CPaaS and/or marketing automation environment

• A wide range of contacts in the industry, predominantly from telcos and Tier-1 carriers only

• The ability to work independently - in this role you are the owner of this product, we expect you to take the initiative to further build on our voice products and continuously look for opportunities and improvements

Interview Process

You apply and will hear back from us within a few days. If there’s a fit, the full process is as follows:

↳ [30 mins] Recruiter Screen

↳ [30 mins] Hiring Manager Interview

↳ [30 mins] Role-Fit Interview with team member

↳ [30 mins] Final Interview with Functional Leader

What You’ll Gain

• All Remote environment

• Opportunity to work abroad according to our internal policies

• Flexible working arrangements

• Home office set-up budget

• State-of-the-art work gear

• Contribution towards your utility costs

• The occasional company-wide and team events

• Learn from hundreds of the best minds in the business

• Collaborate with diverse colleagues Our amazing team works in close to 40 different locations with almost 50+ nationalities across the board!

LIFTOFF! 🚀

Life at Bird

We call ourselves Birds! We work fast, grow fast, build fast and focus on impact. We’re go-getters, industry leaders and roll-up-your-sleeves-and-make-it-happen kind of people. We’re smart, fast, and hungry. Our potential for growth is limitless.

Ready To Fly?

Our cloud communications solutions make it possible for over 30,000 businesses to instantly connect with billions of devices worldwide, allowing them to speak with their customers in the same ways they talk to their friends.

Wherever and however you do your best work - we’ve got you covered!

We're proud to be an All Remote company nested in flexibility. Our unique and united culture is rooted in our team: a diverse flock of over 550+ Birds who represent 50+ nationalities and counting.

Bird is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.

Recruitment Privacy Statement:

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